DEPT OF REVENUE

Address:  1600 W Monroe Street, Phoenix AZ 85007

Salary: $65,000 

Grade: 25

Closing Date: Until Filled

Position Summary:
The HR Program Specialist performs professional level program and projects coordination work in support of the Human Resources Team (Employee Relations and Talent) by supporting critical core processes related to recruitment, HR data and file management, compliance, reports running and engagement. Additionally, this role actively contributes to completion of HR projects and operational procedures.

Supervision:
This position does not have direct reports.

This position is available for hybrid/remote work on a full-time basis within Arizona (including virtual office arrangements)

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Service Delivery

• Translates the Talent strategy through communication, training, and support across all areas of Talent with a focus on delivering value-added services and programs support
• Nurtures an inspirational culture and positive work environment through developing high-trust relationships across the organization, and seeks to ensure that each Talent transaction supports a mutually beneficial employee/employer relationship
• Champions change by demonstrating a continuous improvement mindset and work style and provides support to employees in times of change

Recruiting Support

• Provides administrative and logistical support to the Recruiter/s as needed
• Attending job fairs on behalf of the Department, as needed

Program Support

• Supports HR programs by scheduling, tracking, communicating and administering key activities:
• Schedules Stay Surveys, Chats over Coffee, and Turnover Insights for the ER team
• Tracks several key compliance and program elements
• Communicates with team members regarding ASRS enrollment (initial and reminders)

Administers key elements of HR programs related to the Capital Rideshare Program and the Recognition Programs

Compliance and Audit Readiness/Response

Supports the HR/Talent compliance audit readiness function and team by:

• Conducting mini-audits across all talent functions, documenting results and required action items, and reporting out to the Talent team regarding areas of non-compliance
• Performs tasks to address areas in need of remediation including, but not limited to HRIS data cleaning, and files/records integrity and maintenance
• Participates in the annual Talent internal audit
• Responds to requests from auditors

Project Coordination

• Supports the HR owner by handling the administrative and logistical aspects of HR projects to ensure projects stay on schedule and within budget by managing schedules, coordinating meetings, and facilitating communication
• Participates in projects as a member of project teams carrying our project tasks as assigned
• May serve as HR project owner with support from a more experienced project owner/manager for small, non-complex projects carrying out project management tasks

HR Data & Analytics

Support the HR Data & Analytical function and team by:

• Running reports from various HR databases, organizing reports for specific needs, and creating /maintaining tracking spreadsheets to report results against HR metrics
• Updating and translating metrics on HR Huddle board, as assigned

Agency/Department Compliance & Continuous Improvement

• Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
• Actively contributes to team and individual effectiveness
• Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.
• Responds to internal and external audit requests to include file reviews
• Conducts mini self-audits on a biweekly basis
  

Requirements
Education & Experience

• Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.S.), training, coursework, and work experience relevant to the assignment.
• Minimum of three years’ of previous experience in human resources
• Minimum of projects and programs coordination experience

Knowledge/Understanding

• Knowledge of human resources/personnel principles and practices
• Knowledge of Federal and State laws, statutes, regulations, rules, policies and procedures such as Arizona State Personnel System Rules and department policies and procedures.

Skills

• Excellent verbal, written, and listening communication skills
• Excellent interpersonal skills and demeanor
• Strong organization and time management skills with the ability to make measurable progress on multiple tasks and projects simultaneously and work in high-pressure situations
• Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and, PowerPoint; and in the use of Google Suite applications such as Gmail, Docs, and Drive.
• Advanced MS Office Excel/Google Sheets skills
• Proficient in the use of HRIS applications to include Applicant Tracking Systems

Abilities

• Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
• Ability to prioritize tasks and duties based on importance and urgency level
• Ability to thrive in a service-centric organizational model
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
• Ability to learn and implement LEAN concepts, principles, and tools
• Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed
• Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another
  

• Bachelor's Degree in Business, Human Resources, or related field
• Previous HR experience in a medium or large organization
• Previous experience with Continuous Improvement/Lean
  

The final candidate will be required to abide by the the following pre-employment checks:
-Employment Verification and Reference Checks
-State and Federal Criminal Background Check, including fingerprinting
-Arizona Tax Filing Records Check
-If applicable, ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
-Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
-A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov.

*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.