DEPARTMENT OF ECONOMIC SECURITY

Address:  Division of Developmental Disabilities (DDD)
400 West Congress Street, Tucson, Arizona 85701
1455 South Alvernon Road, Tucson, Arizona 85711

Salary: $43,000.00 - $45,000.00 

Grade: 18

Closing Date: October 5, 2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Habilitation Services Project Coordinator. The primary role of this position is to support Qualified Vendors (QV) with technical assistance (both fiscal and programmatic) and licensing and certification requirements to provide Residential, Day Program, and Home and Community Based Services (HCBS). This position assists QV and Support Coordinators with technical assistance and collaborates with the Department of Child Safety (DCS), DES Office of License, Certification and Registration (OLCR), and other entities to ensure appropriate placements.

DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:

• Recruiting, certification, training and oversight/monitoring of Independent providers. Maintain a provider directory for the district. Maintain and track training requirement renewal for Independent providers.
• Compose out of home placement requests for central office approval; compose vendor calls for public review, assist with emergency placement needs, request expansions for difficult to serve individuals including matching potential roommates. Set rate for new placements in OLCR homes.
• Provide technical assistance to QV/independent providers related to strategies/progress reporting requirements. Review billing practices, employee files and policy of QV as directed by Network Supervisor. Provide technical assistance as needed to QV and IP providers on billing practices.
• Use FOCUS to determine billing; check time sheets for errors; complete data sheet for time sheets showing hours, days, date, service billed and develop databases and methods for tracking billing. Mediate/negotiate in order to problem solve issues.
• Maintain all aspects of the IP files: resolve payment issues with PPL; send withdrawal forms; complete employer of record forms; close out provider files; process amendments to DDD control system. Provide information pertaining to certified trainers for IP to utilize in updating their certification requirements, teach skill building classes for IP's providing habilitation.
• Assist support coordination as needed with identification of potential QV providers (vendor calls/direct referrals) or other resources for identified needs. Attend/assist in coordinating pre-placement meetings/post placement meetings as requested by the team.
• Advise Network Supervisor of unusual or extreme problems recognized in course of monitoring and propose solutions. Involved in Unusual Incident Report (UIR) investigations and reports, providing information as assigned. Follow-up on incidents as part of monitoring and reporting. Attends meetings and training as directed by Supervisor.
• Assist Network Supervisor with new provider orientation/readiness reviews and provider meetings requested.
• Coordinate with Individual Service and Program Plan (ISP) team service provision including planning, referrals, individualized placement as appropriate, design, develop and implement services with ISP team, and evaluate services outcome.
• Develop databases and methods for tracking referrals for service needs. Provide GAP follow-up and training to QV and Support Coordination as needed. Maintain databases and methods for tracking all residential changes and maintain accurate census. Maintain area wait list, update census/vacancy reports, submit monthly vacancy report.
• Complete rate assessments for members using IP. Monitor Attendant Care as required by policy.

Knowledge in:

• Working knowledge of people with developmental disabilities
• Community resources
• Basic principles and practices of Case Management
• Microsoft Word, Outlook, Excel, Google Workspace

Skills In:

• Oral and written communication
• Interpersonal relationship with members, representatives, other governmental organizations
• Researching and applying laws, rules, policies and procedures and directives
• Monitor and evaluate services

Ability to:

• Organize information quickly and logically and remain flexible as priorities change
• Adapt and be sensitive to cultural diversity
• Maintain and display a professional demeanor
• Establish professional partnerships
• Develop and maintain provider file documentation
• Work effectively with a wide range of personalities and team members

The ideal/preferred candidate for this position will have:

• One (1) year of work experience providing services to individuals with developmental disabilities.

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS), the State-sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Stacie Austin at 602-908-6208 or saustin@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-908-6208 or saustin@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.