INMATE APPEALS ADMINISTRATOR

Apply now Job No: 536069
Work Type: Full-time
Location: PHOENIX
Categories: Law Enforcement/Detective/Corrections/Protective Services, Legal/Investigations/Adjustment/Compliance

ARIZONA DEPARTMENT OF CORRECTIONS

REHABILITATION & REENTRY

Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

INMATE APPEALS ADMINISTRATOR

(ADMINISTRATIVE SERVICES OFFICER IV)

Job Location:

Address:

Office of the General Counsel
701 East Jefferson Street
Phoenix, Arizona 85034
https://corrections.az.gov

Posting Details:

Salary:  $84,216.00

Grade: 23

Closing Date: 10/05/2025

Job Summary:

The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is seeking a detail-oriented administrator with expert-level knowledge of ADCRR’s policies and procedures. This position is responsible for reviewing, investigating, and responding to inmate grievances and first-level disciplinary appeals.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

- Reviews all adjudicated hearings from the Disciplinary Hearing Officer (DHO)
- Reviews all first-level class A and B violations appeals, ensuring charges are appropriate and applicable
- Ensures adequacy of proof and due process has been met
- Investigates and reviews inmate grievance appeals, ensuring all administrative remedies are exhausted
- Makes policy recommendations and revisions
- Attends meetings
- Drives on State business
- Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- ADCRR’s inmate grievance and disciplinary rules, processes, policies, and procedures
- Investigating and interviewing methods and techniques
- Arizona Correctional Information System (ACIS)

Skill in:
- Written and verbal communication
- Proper English grammar and composition
- Interviewing
- Establishing and maintaining interpersonal relationships
- Time management

Ability to:
- Analyze and review facts
- Maintain objectivity
- Write clear and concise reports
- Organize facts in a logical manner
- Maintain confidentiality

Selective Preference(s):

- Familiarity with ADCRR rules, policies, and procedures
- Experience in addressing and processing inmate disciplinary and grievance appeals or tickets

Pre-Employment Requirements:

Employment is contingent on the selected applicant passing a background investigation.

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Advertised: US Mountain Standard Time
Applications close: US Mountain Standard Time

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