Address: 150 N 18th Ave, Phoenix, AZ 85007
This Posting is for Current Internal ADHS Applicants ONLY.
The Project Specialist provides essential administrative and operational support to the Bureau of EMS and Trauma System’s Certificate of Necessity (CON) and Enforcement sections. This position ensures the efficient processing of regulatory casework, correspondence, and documentation in accordance with Arizona Revised Statutes (A.R.S.) Title 36, Chapter 21.1, and Arizona Administrative Code (A.A.C.) Title 9, Chapter 25. This position serves as the primary on-site support for the Bureau’s regulatory operations, requiring regular in-office presence to manage daily mail, receive and process check deposits, prepare outgoing correspondence, and maintain case files and records. The incumbent supports section staff who work in hybrid or remote environments by coordinating document flow, scanning and uploading case materials, and ensuring timely communication and task completion across teams.
Serve as a reliable onsite presence to support hybrid staff and ensure continuity of day-to-day Bureau operations. Open, log, and distribute incoming mail and process outgoing correspondence and packages. Receive and process check deposits, ensuring accuracy, documentation, and compliance with financial procedures. Prepare, scan, and upload case documentation, correspondence, and evidence into the ImageTrend licensing management system and other databases.
Maintain organized electronic and physical filing systems for CON applications, complaint investigations, and enforcement case records. Support CON and Enforcement staff by tracking timelines, updating case logs, and ensuring case materials are complete for review and closure.
Coordinate meeting logistics, including scheduling, preparing agendas, and distributing materials for hearings, workgroups, and case conferences. Respond to program inquiries, route calls and emails, and provide courteous customer service to regulated entities and the public.
Track and maintain office supplies and equipment, assist with staff travel claims, and purchase requests.
Assist with the preparation of reports, data summaries, and correspondence for Bureau management, the Office of Administrative Counsel, and the Attorney General’s Office.
Maintain confidentiality of sensitive enforcement and complaint records and ensure compliance with public records and records retention policies.
Other duties as assigned as related to the position.
Knowledge of:
- Working with executive management.
- Including coordination of activities with diverse high profile committees.
- Excellent technology skills on variety of software programs to include Microsoft software programs, Google program, Internet research; records management and document control systems.
- Performance Management (PM) and Continuous Quality Improvement (CQI) and Lean methodologies.
Skills In:
- Customer service and administrative support
- Efficient and meets deadlines
- Excellent oral and written communication
- Efficient and accurate data entry and validation
- Strong organization skills
- Decision making skills
Abilities to:
- Demonstrate problem-solving and initiative on job related function
- Adaptable, multi-task and manage multiple projects
- Support diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination
Associate degree in related field with 3 years of work experience or 5 years of work related experience in dealing with upper level management and/or program/project support, may be considered in lieu of a degree.
This Posting is for Current Internal ADHS Applicants ONLY.
Driver's License
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing nicole.zawacki@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.