Residential Program Manager
Arizona Community Protection & Treatment Center (ACPTC)
501 N 24th St, Phoenix, AZ 85008
www.azdhs.gov
Salary: $26.3523 Hourly
Work Options: In-Hospital Setting
Requisition Closing Date: Open Until Filled
Make An Impact With ADHS
Are you passionate about driving change and empowering communities? AZDHS is seeking a dynamic Residential Program Specialist 1 to work at The Arizona Community Protection & Treatment Center (ACPTC) to provide direct care, and ensure the safety, custody, and supervision of its residents. This role operates in a twenty four hour, seven days a week controlled residential facility. Join a mission-driven team committed to addressing workforce needs and strengthening the Arizona Community Protection & Treatment Center.
Why ADHS?
To Promote, protect, and improve the health and wellness of individuals and communities in Arizona.
✓ A culture of collaboration, innovation, and impact.
✓ Career development opportunities to help you grow.
What You’ll Do
As a Residential Program Specialist Manager, you’ll:
• Work full-time, 40 hours a week on-site.
• Manage and direct up to 20 staff - includes assigning staff, scheduling, and establishing priorities.
• Attend and conduct meetings, which include providing input, guiding discussions, and decision making.
• Communicate with staff, residents, family members, agency officials and other representatives.
• Oversee inventory management by ordering and tracking supplies.
• Conduct inspections of work areas for safety, cleanliness, and security.
• Coordinates necessary repairs or addresses environmental concerns.
• Utilize Non-Violent Crisis Intervention (NVCI) techniques, implement crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties.
Your Competencies and Skills
We’re looking for someone who can:
• Manage others who report to you through leadership techniques.
• Manage operations as it pertains to the area.
• Perform crisis management and conflict resolution.
• Monitor behaviors of residents and can provide direct care for daily living activities.
• Write and submit reports and maintain investigation procedures.
• Communicate successfully in written and verbal format and take direction orally or in written form.
What We Need From You
Required Qualifications:
• Valid Driver’s License
• Must be able to obtain and maintain CPR and NVCI Certification (Training provided and required)
• Possess a valid Level One Fingerprint Clearance Card or apply for one within seven (7) working days after beginning employment
• Attend required training at start of employment
What Sets You Apart
Preferred Qualifications:
• Be able to make decisions, solve problems using judgement skills.
• Be able to manage the population and security.
• Be able to document and proficiently keep records for the area.
• Be able to apply regulations governing high security risk residents.
• Be able to work with sexually violent persons and residents with mental health issues.
The Perks
Join us, and you’ll enjoy:
• Comprehensive medical, dental, and life insurance options
• Supportive retirement plan through Arizona State Retirement System (ASRS)
• 10 paid holidays and generous vacation/sick leave
• Up to 12 weeks of paid parental leave (pilot program)
• Tuition reimbursement, wellness plans, and professional development
The State of Arizona, please visit our benefits page.
Are You Ready to Make a Difference?
Take the next step in your career and join a team that’s transforming lives across Arizona.
Apply today and be part of something extraordinary!
For questions, reach out to Jesse Cruz-Lopez at jesse.cruz-lopez@azdhs.gov
Additional Details
📝 Applications are reviewed on a rolling basis—apply early to ensure consideration!
🚗 Travel within Arizona may be required for this role.