DEPT OF HEALTH SERVICES

Address: 150 N 18th Ave, Phoenix, AZ 85007

Salary: $55,000-$60,000 

Grade: 20

Performs day-to-day HR functions providing professional-level personnel work, protecting confidential information, adhering to federal and state laws as they pertain to FMLA and ADA, Arizona State Personnel Rules, agency policies, and procedures as follows: serves
as the agency FMLA/LWOP program administrator advising and guiding agency employees and leaders on FMLA, LWOP, Modified Duty, Donated annual leave, ADA , Worker's Compensation, short-term and long-term disability, annual leave, sick leave, and LWOP
as it affects benefits.

This position will assist in developing, maintaining and updating the team's performance measures (huddle board) related to employee relations. Writes, and/or updates Employee Relations Standard Operating Procedures. Interprets Personnel Rules and ensures compliance. Identifies and implements continuous improvement initiatives. Participates in small/mid size special HR projects or assignments using Lean Management System Methodology. May act as Lead in absence of ER manager. Includes rotation into other
Employee Relations areas and/or assignments as needed by business.

This position will also act as back up to the Employee Relations Specialist performing functions, included but not limited to, the following: resolution of disciplinary and performance issues (drafting letters, updating logs, etc.), fingerprint clearance card denial/
suspension resolution, and ASEDRA coordination.

Administer/manage FMLA, LWOP, Modified Duty, Donated Annual Leave, ADA, and Worker's Compensation day-to-day functions. Prepares OSHA agency reports; Serves as ADA coordinator; manages modified duty requests assisting supervisors and employees and maintaining required documentation; USERRA requests and employee return-to-work process.

Writes and updates Employee Relations Standard Operating Procedures (SOPs), relating to FMLA, Modified Duty, Donated Annual Leave, ADA, and Worker's Compensation; and identifies and implements continuous improvement initiatives.

Participates in HR projects or special assignments. Responsible for developing, maintaining and updating the team's performance measures (huddle board) related to areas of responsibility.

Act as the Employee Relations Specialist Back-up.

Other duties as assigned as related to the position.

Knowledge of:
-Professional HR principles and practices;
-Lean Management system methodology;
-Federal and state laws as they pertain to FMLA and ADA;
-Professional HR principles and practices;
-Research and data analysis methods and techniques, composing and running reports; and related record retention management.

Skills in:
-Planning and prioritizing;
-Identifying problems and implementing solutions;
-Communicating effectively verbally and in writing, setting goals, objectives, and identifying meaningful measurements;
-Computer operation including Microsoft Office Suite;
-Data entry; research and analytical skills;
-Dealing effectively with people and customers; and document management and record keeping.

Ability to:
-Work efficiently and collaboratively in a individual and/or team environment; write
Standard Operating Procedures (SOPs); resolve issues at the lowest level possible; maintaining working relationships with all levels of internal and external employees/ customers; maintain confidentiality; communicate accurate information to customers and staff members; effectively manage multiple and changing priorities; take initiative; analyze problems; identify alternative solutions; interpret human resources policies and procedures; prepare clear and concise reports; and professionally represent ADHS to groups or individuals.

Preferred candidate will have a Bachelor's degree in Human Resources, Business Administration or related discipline; and/or three years Employee Relations/FMLA experience; and/or knowledge acquired through HR certification (i.e. PHR or SPHR). Knowledge of personnel rules is also highly desired.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing nicole.zawacki@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.