DEPT OF HEALTH SERVICES

Address:  501 N. 24th Street  Phoenix, AZ 85008

Salary:  $110,000

Grade: 31

The Business Intelligence (BI) Manager at the Arizona State Hospital (ASH) will lead the strategic development and operational management of data/visual analytics and business intelligence initiatives to enhance patient care, safety, and Hospital efficiency. This position, in collaboration with Hospital stakeholders, directs the design, collection, analysis, and reporting of Hospital data to support evidence-based decision-making, regulatory compliance, and quality and performance improvement efforts. The BI Manager oversees data governance and integrity, leads a team in developing and maintaining performance dashboards and reports, and ensures that accurate, timely information informs Hospital leadership and stakeholders in achieving organizational goals. The position also supervises and mentors visual and business analytics staff, establishes standards and best practices for data management and clinical workflow support with the Hospital's electronic health record (EHR), and collaborates across departments to identify, trend, evaluate outcomes, and drive continuous improvement in clinical, operational, and quality performance.

–Leads the strategic development and operational management of data analytics and business intelligence initiatives to enhance patient care, safety, and hospital efficiency. Oversees enterprise BI strategy, aligning analytics goals with organizational priorities, regulatory requirements, and performance improvement efforts. Directs initiatives to improve data-driven decision-making across departments..

–Oversees hospital-wide data governance, integrity, and stewardship processes to ensure accuracy, consistency, and compliance with privacy and security standards. Develops and implements policies, procedures, and best practices for data collection, transmission, storage, and access management. Participates in data governance and rulemaking activities to support statewide and federal reporting standards.

– Directs the design, analysis, and visualization of hospital data through dashboards, reports, and metrics that inform operational, clinical, and quality improvement initiatives. Coordinates with informatics and IT teams to ensure analytic systems are optimized for workflow efficiency and regulatory reporting. Partners with clinical leaders to optimize clinical workflows within the Hospital's EHR for efficiency.

–Supervises, mentors, and evaluates visual, data, and business analytics staff to ensure high performance and professional growth. Establishes clear work methods, standards, and priorities. Provides technical and professional guidance in data science, visualization, and business intelligence methodologies to foster a culture of continuous learning and collaboration.
-Oversees project planning, timelines, and deliverables for analytics initiatives, ensuring they are completed efficiently, within scope, and aligned with hospital goals. Coordinates with leadership to allocate resources effectively and track performance outcomes.

-Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge of:
- Strong understanding of clinical workflows, patient safety standards, and healthcare regulatory environments.
- Knowledge of EHR systems and healthcare data standards (HL7, FHIR).
- Advanced knowledge of data analytics methodologies, statistical analysis, and data visualization principles.
- Expertise in developing, maintaining, interpreting dashboards and reports (i.e., Tableau, Power BI, SQL, Python, etc.).
- Comprehensive understanding of data governance frameworks, data integrity, and metadata management.
- Knowledge of strategic and operational planning processes within healthcare organizations.
- Knowledge of supervisory principles, including performance management, coaching, mentoring, and staff development.
- Understanding change management and organizational behavior in complex healthcare settings.
- Familiarity with workforce planning, budgeting, and resource allocation for data and analytics functions.


Skills in:
-Advanced analytical and quantitative reasoning skills to interpret and synthesize complex clinical, operational, and performance data.
-Proficiency with business intelligence, visualization, and database tools such as Tableau, Power BI, SQL, Python, and other platforms.
- Strong leadership and team management skills to supervise, coach, and develop analytics and informatics staff.
- Project management skills to plan, coordinate, and execute multiple analytic initiatives simultaneously while meeting deadlines and performance goals.
- Budgeting and resource management skills to forecast needs, allocate resources, and monitor program expenditures.
- Excellent communication, collaboration, and change management skills.
- Problem-solving skills to identify data gaps, improve systems, and develop creative, evidence-based solutions. Technical skills related to system integration, data warehousing, ETL processes, and EHR optimization to support accurate and efficient reporting and workflows.
- Engage with external partners, vendors, and regulatory bodies to maintain

Ability to:
- Ability to lead the strategic direction of data analytics programs that align with Hospital goals and regulatory requirements.
- Ability to apply data governance principles to ensure accuracy, integrity, and compliance with privacy and security standards.
- Ability to build and sustain a culture of data-driven decision-making and continuous improvement across multidisciplinary departments.
- Ability to manage, motivate, and evaluate staff performance to achieve excellence in analytics operations.
- Ability to collaborate effectively with diverse stakeholders, including clinical, operational, quality, and executive leaders.
- Ability to anticipate emerging data needs and proactively design analytic solutions that inform hospital-wide initiatives.
- Ability to make sound, evidence-based decisions under pressure using data insights and professional judgement.
- Ability to adapt to evolving technologies, regulations, and organizational priorities within a complex hospital setting.
- To promote a culture of data-driven decision-making across clinical departments.
- Solve complex issues; read and interpret

Masters Degree in Health Informatics, Healthcare Administration, Business Intelligence, Data Science, or similar field. Project Management Professional (PMP), Certified Health Data Analyst (CHDA), Certified Specialist in Business Intelligence (CSBI),Certified Analytics Professional (CAP) or similar field/area.

Bachelor's degree in Data Analytics, Computer Science, Information Systems, Health Informatics, or related field and 3 - 5 years applied hospital experience or equivalent course work. Masters degree preferred and may substitute for 1 year experience.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.