Regulatory Compliance Administrator
*Candidate must reside in Arizona in order to be considered for this position*
*This position may offer the ability to work remotely on a part-time basis, within Arizona, based upon the department's business needs and continual meeting of expected performance measures*
1110 West Washington Street Suite 260
Phoenix, Arizona 85007
Annual Salary: $47,528
Grade: 21
This position will remain open until filled
The Arizona Controlled Substance Prescription Monitoring program (CSPMP) is seeking a regulatory compliance administrator position to help ensure compliance of data submitters, pharmacists, and prescribers surrounding CSPMP statutes.
In order to be effective, this position will require critical thinking, attention to detail, and collaboration with other team members, Board staff, and the CSPMP software vendor. The regulatory compliance administrator will be required to communicate findings directly with data submitters, medical professionals, licensing boards, law enforcement, and CSPMP staff in a professional manner.
This position is responsible for processing all court orders, search warrants, patient self-requests and audit trail inquiries for CSPMP data, ensuring all requirements for the release of data are met. The position will work to support program staff by vetting applications and performing data input to ensure all authorized healthcare professionals are registered with and have access to the CSPMP.
This position will communicate directly with medical professionals, law enforcement officials, and licensing board staff members about the CSPMP registration process and access requirements by email and by phone. The position will communicate employee and customer issues to the CSPMP software vendor and will educate the CSPMP team on registration trends to aid in the compliance efforts related to CSPMP registration.
To be effective, this position must possess working knowledge of the CSPMP statutes and rules and have excellent communication skills.
• Correspond with the regulated community/regulatory bodies and medical professionals; respond to technical questions from CSPMP users and data submitters via email and through telephone calls
• Create and amend policy and procedure documents to comply with the requirements that impact controlled substances prescription monitoring program investigations
• Collaborate with other team members within the board such as the CSPMP Director, Program Manager, Executive Assistant, Data Analysts, Epidemiologists, Compliance Officers, and Board staff to ensure accurate compliance measurements
• Participate in and conduct investigations to determine compliance with state regulation, statutes, rules, and internal procedures as directed
• Compile, organize, input, and generate data for the preparation of reports and memoranda
• Learn to interpret and understand statutes, rules and internal procedures for discipline
• Stay current with all related/applicable legislation and compliance issues
• Prepare investigation reports and complaint document
• Present complaints before the Board
| Knowledge, Skills & Abilities (KSAs): |
Knowledge of:
• State and federal laws in relation to healthcare practices (i.e HIPAA)
• Google Applications (Docs, Sheets and Slides) or similar products
• Investigation processes and methods
• Standard office procedures
Skills in:
• Communicating clearly, concisely, honestly and persuasively with staff, peers, upper level state management, attorneys, board members, and business leaders
• Writing clearly and informatively; editing work for spelling and grammar; varying writing style to meet needs; presenting numerical data effectively; reading and interpreting written information
• Time management and organization to support compliance and investigation workloads and prioritize work activities
• Problem solving and project management
• Attention to detail
Ability to:
• Adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
• Understand and apply statutory requirements during investigations
• Take independent actions and calculated risks
• Present cases to the Board in a public setting
• Collaborate and create relationships
• Learn new software programs
| Pre-Employment Requirements: |
• Employees who drive on state business are subject to driver license record checks, required to maintain acceptable driving records and complete any required driver training (see Arizona Administrative Code R2-10-207.11)
• Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
The State of Arizona offers a comprehensive benefits package to include:
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Life insurance and long-term disability insurance
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Sick leave
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
• Positions in this classification participate in the Arizona State Retirement System (ASRS)
• Please note enrollment eligibility will become effective after 27 weeks of employment
• If you have any questions please feel free to contact Shawn McConnell at shawn.mcconnell@azdoa.gov for assistance