DEPT OF TRANSPORTATION

PCLAN MGMT
1801 W. Jefferson St,
Phoenix, AZ 85007

Anticipated Salary: $101,000.00 

Grade: S29

Closing Date: 12/18/2025

The position manages PCLAN Supervisors, Tier 1 and 2 of the Service Desk and Identity Access Management within the Information Technology Group. Supports and provides oversight for the Tentative Improvement projects for the Central, North and South regions. Will define immediate and long term goals as well as setting priorities for the these Supervisors.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Provides leadership to supervisors and/or professional staff while providing technical guidance to employees, colleagues and customers. Defines immediate and long term goals, priorities, and operational plans to ensure team goals are aligned with the goals and priorities of the organization.

Will champion a cohesive and consistent approach to improvement in the organization by traveling to regional sites. Adapts departmental plans and priorities to address resource and operational challenges

Ensures operational procedures and necessary skills and certifications are in place to meet the goals of the sections.

Knowledge of:
* All facets of management and leadership, as well as a vision for the specific business program/function being managed.
* Most infrastructure technologies and in-house developed applications utilized in the enterprise
* The organization’s methodologies and tools
* Google Workspace

Skill in:
* Strong customer service skills
* Excellent interpersonal, written and oral communication skills

Ability to:
* Balance, prioritize and organize multiple tasks.
* Work collaboratively in teams and across organizations.
* Synthesize feedback and adjust plans accordingly.
* Build strong relationships inside and outside the organization.

Bachelor’s degree plus 5 or more years of related experience in related discipline (or equivalent experience)

This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Mandatory participation in the Arizona Retirement System (ASRS) is required.

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.