DEPT OF HEALTH SERVICES

Address:

 150 N 18th Ave.

Phoenix, AZ 85007

Salary: $64,800.11 

Grade: 22

This position reports to the Chief of the Office for Children’s Health (OCH). This position will monitor and oversee Children and Youth with Special Health Care Needs (CYSHCN) program activities including: budget development and fiscal oversight, writing reports, developing and disseminating education and training components, contract development and management, and provide resources to families with CYSHCN. The position will also work closely with the Bureau of Assessment and Evaluation (BAE) and Bureau Chief of the Bureau of Women's and Children's Health (BWCH) to develop and measure Maternal and Child Health (MCH) Title V performance measures in the domain of CYSHCN. The position will collaborate with the Newborn Screening program, Healthy Arizona Families, and ADHS home visiting programs. This position will be responsible for implementing legislative mandates as directed, including supervision of the Sensory Screening program. The position will participate in a variety of internal and external work groups and serve as the CYSHCN liaison and subject matter expert for BWCH. The position will participate in inter-agency work groups and represent BWCH on a variety of committees.

This position provides leadership on policies related to CYSHCN (ages birth to 26) in all aspects of life including transition from pediatric to adult health care and family and community engagement (school, wellness and physical activity, employment, childcare). The candidate will foster partnerships with other child-serving agencies and within ADHS to include CYSHCN in program and policy development; Promote the integration of culturally competent practices and policies into existing systems of care; and Support the development and advancement of the system of care for CYSHCN. The position will provide supervision of up to three team members and oversee day to day operations of the CYSHCN activities.

This position will oversee the Title V MCH Block grant CYSHCN contracts, Family Advisors for the CYSHCN program, SSI Resources and referrals, Transition from pediatric to adult health care, Medical Home, and Care Coordination activities and other activities identified in the Title V MCH Block Grant. This position will provide technical assistance on eligibility rules for various programs, system navigation, application processes, grievance and appeals, understanding rights under the Americans with Disabilities Act and link families and providers to community resources for children with special health care needs. In addition, will oversee the ADHS Sensory Program which includes early childhood developmental screening, hearing and vision screening.

This position will monitor trends to identify barriers to care and identify opportunities for improvement through training and working with community partners. This position will help in identifying barriers to care and identify opportunities for improvement across BWCH programs for the inclusion of CYSHCN. This position will work collaboratively with the Office of Children's Health team, CYSHCN team.

Provide oversight of CYSHCN programs, contracts, and staff. Develop MCH Title V performance measures,
provide education and training, write reports, research briefs that impact policy and funding decisions and
engage in establishing policy/enforcement standards. Carry out goals and objectives in grant requirements.

Develop partnerships, facilitate trainings, establish projects, and assist in short and long term planning activities
for Office of Children's Health and CYSHCN related activities. Active participation as subject matter expert on
variety stakeholder workgroups.

Manage and direct subordinate staff (work assignments, setting priorities, hiring, discipline, provide training,
approving leave requests, and preparing evaluations).

Contract management, responsible for oversight of contract deliverables, which includes monthly/yearly reports,
payment of invoices, and technical assistance for providers. Budget management, projections, allocation plans,
and ensure spend down of CYSHCN project funds.

Work with Family and Young Adult Advisors and office staff to ensure that contracts/projects are family friendly,
ADA compliant, and culturally competent, review and provide input on resources, training and educational
materials to reflect current systems of care.

Provide technical assistance to providers and families on sources of health care coverage, navigate the systems
of care, eligibility rules for various programs, application processes, grievance and appeals, understanding
rights under the Americans with Disabilities Act, and link families to community resources for children with
special health care needs. Assist in locating services for consumers and families of children and youth with a variety of special health care
needs.

Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge of:
-Government, state and federal laws, rules
and regulations related to children and youth
with special health care needs and their
families
-Providing directional services for children
and youth with special health care needs,
including the medical, psychosocial and
behavioral supports or services.
-In depth knowledge of health care system
and systems of care for children and youth
with special health care needs.
-Early childhood developmental screening,
hearing and vision screening guidelines.
-Instructional methodologies and techniques
for adult learners.
-Performance Management (PM), and
Continuous Quality Improvement (CQI) and
Lean methodologies.

Skills in:
-Oral and written communication
-Program management.
-Program and budget management, planning
and evaluation
-Public speaking
-Effective phone skills
-Problem solving
-Development of educational materials for
various audiences and subjects.
-Developing and maintaining working
relationships with internal and external
customers
-Supervising and leadership including
mentoring, coaching of staff
-Conflict management

Ability to:
-Collaborate and plan with other agencies
and staff.
-Manage a team to meet established goals.
-Develop plans and set goals.
-Review and interpret data.
-Analyze systems issues.
-Communicate effectively, written and oral, in
large and small diverse groups.
-In and out of state travel
-Present ideas orally and in writing in a clear,
concise and persuasive manner to both
internal and external stakeholders.
-Support a diverse multi-cultural workforce
that reflects the community, promotes equal
opportunity at all levels of public
employment, and creates an inclusive work
environment that enables all individuals to
perform to their fullest potential free from
discrimination.

Driver's License

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.