DEPARTMENT OF VETERANS' SERVICES

Central Arizona Region

Salary: $60,000.00 annually

Grade: 21

Closing Date: December 26, 2025

Would you like to be part of an amazing team that helps veterans thrive? At the Arizona Department of Veterans' Services (ADVS), we are committed to serving and honoring veterans, service members, and their families by ensuring that they receive the highest quality services so that they can thrive for a lifetime!

We are looking for an outstanding Women Veterans Coordinator. This integral position serves as the primary advocate, liaison, and resource for women veterans, eligible dependents, and their survivors.

Your rewards:
• The opportunity to receive a pension and healthcare benefits for a lifetime!
• Generous paid time-off benefits
• Wellness, employee assistance programs, and so much more!

Your Contribution:
• Provide the highest quality support services to veterans
• Participate in facility meetings, training sessions, and the implementation of the Arizona Management System (AMS) to achieve continuous improvement and efficiency
• Use and develop your potential within a supportive team environment

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Conducts outreach through events, community presentations, and social media to engage service members, veterans, their family members, and citizens to disseminate information and offer agency services and referrals. (This may include, but is not limited to, Stand Downs, Stand Ups, Veteran’s Courts, Pow Wows, Veteran Organization meetings, Expos, Assisted Living facilities, Nursing Homes.)
• Advocates for the needs of women veterans with state and federal leadership
• Coordinates with Legislative Liaison regarding needs and concerns of women veterans to state legislature, Governor’s Office, and veteran advisory boards
• Represents women veterans at state, regional, and national veteran conferences and summits
• Educates women veterans on state and federal benefits and services
• Provides assistance or referrals for Veterans Administration (VA) claims, appeals, and benefits navigation
• Reviews claim files after a VA rating action to determine the VA’s compliance with current laws, rules, and regulations as outlined in the U.S. Court of Appeals for Veterans Claims (CAVC) decisions, Title 38 Code of Federal Regulations, and other federal resources
• Examines medical information including service medical records (SMRs), physical examinations, hospital reports, and post-operative reports, and compares the degree of residual disability with VA assignment for accuracy
• Initiates formal appellant proceedings and/or advises claimants to take specific action to obtain a proper rating as necessary
• Provides training to Veteran Benefits Counselors (VBCs) on women veteran focused issues
• Attends all required education and training to obtain and maintain accreditation
• Attends meetings with various VA and state personnel to keep abreast of policy changes and to offer input for process improvements
• Develops and deploys surveys to assess the needs and concerns of women veterans
• Collects and analyzes demographic and benefits usage data
• Identifies trends and emerging issues to propose policy and program changes
• Builds partnerships with Veteran Service Organizations (VSOs)
• Collaborates with non-profit and community organizations to expand services for women veterans
• Submits reports to supervisor summarizing activities, outreach, and key issues
• Documents and shares best practices with other Sate Women Veteran Coordinators (SWVC)

Knowledge of:

• Interviewing techniques
• Community resources for veteran referrals
• Needs and problems of disabled and disadvantaged veterans
• Judicial matters as they relate to the VA
• General administrative/ office procedures

Skills in:

• Effective written and verbal communications
• Planning, organizing, and time management
• Composing general correspondence, including proper formatting
• Crisis management and problem solving skills

Ability to:

• Learn and apply Title 38 U.S.C. and Veterans Administration regulations and manuals, policies and procedures to claims
• Learn and apply other federal, state, and local programs, as well as a military specific programs to claims
• Provide high-quality customer service
• Establish and maintain interpersonal relationships with internal and external contacts
• Learn proprietary database programs pertinent to assignment
• Maintain confidentiality
• Follow chain of command
• Work independently with minimal supervision

• Ability to obtain accreditation by the VA and certified proficient by the Arizona Department of Veterans Services within six (6) months from the date of hire, and thereafter obtain accreditation with the American Legion
• Possession of and ability to retain a current, valid state-issued driver's license
• This position requires the ability to pass an extensive VA background check investigation and obtain a Personal Identity Verification (PIV) card

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Veterans' Services offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS).  Please note, enrollment eligibility will become effective after 27 weeks of employment.

If you have any questions please feel free to contact Paul Sharp at recruiting@azdvs.gov or (602) 781-7032 for assistance.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.