INTEGRATED SERVICE SPECIALIST
Division of Developmental Disabilities (DDD)
1789 W. Jefferson - Phoenix, AZ 85007
Salary: $50,000 - $60,000
Grade: 19
Closing Date: January 19, 2026
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov, or click on the link here to view ‘Our DES’ video. Come join the DES Team!
DES, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Integrated Service Specialist. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
• Reviewing and analyzing the Health Plan deliverables securing accuracy and timeliness; assisting with the completion of all Arizona Health Care Cost Containment System (AHCCCS) Network deliverables
• Collaborating with AHCCCS, Administrative Services Subcontractors (AdSS) Health Plans, Divisional entities, and other stakeholders to develop tools and resources for statewide initiatives and deliverables; reviewing and evaluating documents, reports, contracts, and other network-related documents submitted to the Division by these entities
• Participating in meetings with AHCCCS, AdSS Health Plans, qualified vendors, and other external entities; participating in operational reviews, oversight meetings, orientation sessions, provider meetings, and other meetings as indicated; conducting presentations and public speaking
• Reviewing and analyzing various informational data to determine network sufficiency statewide related to the provision of professional services, and identifying geographical areas of the State requiring network development
| Knowledge, Skills & Abilities (KSAs): |
Knowledge of:
• Federal and State Statutes and agency policies and procedures relating to the care and treatment of persons with developmental disabilities
• Title XIX; Arizona Long Term Care Services (ALTCS); Division policies and procedures
• AHCCCS policies and procedures; Qualified Vendor application process
• AHCCCS Contract and AdSS Contract
Skill in:
• Demonstrating strong computer system use (Google Suites, Word/Excel and Tableau)
• Performing statistical analysis; interpreting report trends, and developing a written summary analysis of the results
• Technical and professional writing skills
• Oral and written communication and public speaking
Ability to:
• Work independently with little to no supervision
• Work on multiple projects at a time; problem solving
• Work with diverse groups of people; maintain professional boundaries
• Attention to detail to ensure accuracy and integrity of data while spotting errors or anomalies
The ideal candidate for this position will have:
• Experience working with Qualified Vendor Application Process, ALTCS, or AHCCCS Contract and Integrated Health Plans and two (2) years of experience working with individuals with developmental disabilities is desired
• A Bachelor’s degree in social work, education, liberal arts, early childhood, business or related field
| Pre-Employment Requirements: |
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact Pio Guillen 602-402-6411 or email ElpidioGuillen@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Pio Guillen at 602-402-6411 or elpidioguillen@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.