CIVIL RIGHTS COMPLIANCE MANAGER

Apply now Job No: 540095
Work Type: Full-time
Location: REMOTE OPTIONS, PHOENIX
Categories: Management/Supervisor

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

CIVIL RIGHTS COMPLIANCE MANAGER

Job Location:

Office of Equal Opportunity (OEO)
1717 West Jefferson Street, Phoenix, Arizona 85007

Posting Details:

Salary: $72,099.25 - $83,950.00

Grade: 23

Closing Date: April 21, 2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit  des.az.gov; or click on the  link here to view ‘Our DES’ video. Come Join the DES Team!

DES is seeking an experienced and highly motivated individual to join our team as a Civil Rights Compliance Manager with the Office Of Equal Opportunity (OEO). This position assists the Administrator in directing and coordinating the OEO and plays a key role in ensuring  compliance with civil rights laws and policies to prevent discrimination and promote equal opportunity across programs and services.

This position oversees complaint investigations and compliance audits, and leads staff training, while advising leadership on Equal Employment Opportunity (EEO) principles and complex compliance matters. The role supports compliance with key federal mandates, including the Workforce Innovation and Opportunity Act (WIOA), Limited English Proficiency (LEP), Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), and the National Voter Registration Act (NVRA).

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meetings of expected performance measures.

The State of Arizona strives for a work culture that affords flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

  • Supervise staff and provide guidance on civil rights laws and EEO principles. Develop and deliver training on federal and state civil rights programs, including Titles VI & VII, WIOA, LEP, ADA, Section 504, and NVRA.
  • Lead department initiatives and monitoring efforts to ensure compliance with federal mandates. Advise management on legal requirements and train employees on anti-discrimination, diversity, and harassment policies.
  • Analyze program data to identify potential discrimination, monitor adherence to equal opportunity standards, and maintain communication with internal teams. Serve as liaison with regulatory agencies, including the U.S. Equal Employment Opportunity Commission (EEOC), U.S. Department of Justice (USDOJ), U.S. Department of Labor (USDOL),  U.S. Department of Homeland Security (USDHS), and Arizona Attorney General’s Offices, and manage external audit inquiries.
  • Prepare investigative reports and provide guidance to leadership on legislative changes, program risks, and EEOC responses. Assist with mediations and negotiated settlements agreements.
  • Conduct impartial investigations into discrimination, harassment, and retaliation allegations. Review staff findings, exercise judgment, and represent the department as needed.
  • Develop and oversee OEO policies, related training, , and compliance programs related to Title VII, ADA, and other civil rights regulations.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Principles of supervision, personnel administration and organizational management (counseling, motivating, goal setting, and recommending personnel actions affecting staff).
  • In depth knowledge of federal, state and local EEO laws and legislation pertaining to Titles VI and VII of the Civil Rights Act of 1964, the Americans with Disabilities Act , the Age Discrimination in Employment Act of 1973, the Workforce Innovation and Opportunity Act, the National Voter Registration Act, and compliance reporting.
  • Workplace policies, procedures, and institutional barriers to equality.
  • Familiarity with fact-finding, evidence collection, analysis techniques, and reporting methodology.
  • Understanding of state personnel rules, DES program requirements, and administrative processes.

Skills In:

  • Excellent verbal and written skills for drafting reports, policies, and providing training.
  • Expertise in conducting, analyzing, and documenting workplace investigations into department activities including differentiating between direct and circumstantial evidence, conditions, criteria, cause, effect, and developing recommendations.
  • Strategic planning, project management, and establishing performance measures.
  • Management and supervision of subordinates.
  • Work management including planning, analytical research, decision making, and organizational skills.
  • Training requirements and techniques.
  • Establishing and maintaining interpersonal relationships.
  • Mediation and negotiation.

Ability to:

  • Ability to work effectively with diverse groups, stakeholders and all levels of management.
  • Exercise sound, independent judgment in a highly confidential environment, identifying issues, developing fully supported recommendations, and action items for implementation of recommendations.
  • Analyze and produce administrative data, such as statistical analyses, annual reports, financial reports, and other various records and reports.
  • Ability to manage multiple projects, prioritize tasks, and align procedures with organizational goals while working effectively both independently and as part of a team.
Selective Preference(s):

This ideal candidate for this position will have:

Supervisory experience and the ability to lead and guide staff; extensive knowledge and experience in Civil Rights laws, regulations and compliance requirements; Human Resources policies and practices.

Pre-Employment Requirements:
  • This position may require driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207(11).
  • Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
  • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  • 10 paid holidays per year
  • Paid vacation and sick time
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
  • Deferred compensation plan
  • Wellness plans
  • Tuition Reimbursement
  • Stipend Opportunities
  • Infant at Work Program
  • Rideshare and Public Transit Subsidy
  • Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact us at desrecruitment@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting desrecruitment@azdes.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Advertised: US Mountain Standard Time
Applications close: US Mountain Standard Time

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