DEPARTMENT OF ECONOMIC SECURITY

Division of Business Services 
Office of Professional Development 
4760 South Park Avenue, Tucson, AZ 85714

Salary: $51,000.00 - $56,453.28 

Grade: 20

Closing Date: April 21, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov ; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Business Services, is seeking an experienced and highly motivated individual to join our team as a Training Officer 2. The Training Officer 2 provides instructor-led training throughout the state. Responsibilities include, but are not limited to, delivering training; facilitating development activities; ensuring quality of training delivery and materials being presented; providing mentoring and coaching to staff, as necessary; coordinating with business partners and customers to meet organizational training needs; providing facilitation services as needed; assisting with course development; and completing other projects as requested by the supervisor or Training Manager.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

● Train division staff around the State on topics.
● Prepares to train course content, such as learning new material, attending Train the Trainer workshops, gathering materials, traveling to class sites state-wide, and setting up training facilities.
● Prepares to present training classes, including learning new materials, attending Train the Trainer workshops, gathering materials, traveling to class sites, setting up training facilities, etc.
● Perform routine administrative tasks involving status reports, project plans and correspondence; attending meetings; serving on committees and teams; attending training and professional development classes and workshops; and serving on committees and work-groups.
● Assist with creation and revision of all training materials/courseware.

Knowledge in:

● Computers, Google G-mail and Calendar
● Writing, including grammar, punctuation, spelling, proper syntax, proper sentence structure
● Adult learning principles, training delivery principles, practices, techniques and tools
● Federal and state laws, regulations, policies and procedures

Skilled in:

● Customer service
● Coaching; interpersonal relations
● Oral and Written communication (writing/composition)
● Instructional delivery of curriculum

Ability to:

● Adaptability
● Time management
● Set and achieve high work standards
● Work independently

The ideal candidate for this position will have:

● Bachelor’s Degree or higher in applicable subject area such as Adult Education, Psychology, English, or similar field.
● One (1) year of experience training adult learners as a full-time trainer responsible for instruction and group or team.

● This position requires driving or the use of a vehicle as an essential function of the job to conduct State business; then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid
class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain thestatutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
● Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
● All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Paula Hernandez at (480) 622-6716 or by email at pahernandez@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format, by contacting (928) 225-4382. Requests should be made as early as possible to allow time to arrange the accommodation.