DEPARTMENT OF REVENUE

Division of Taxpayer Services

Address:  1600 W Monroe Street, Phoenix, AZ 85007

Salary: $24.03 Hourly 

Grade: 21

Closing Date: 5/25/26

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Revenue (ADOR) our mission is to Serve Taxpayers! ADOR is looking for individuals who are committed to service, community, and teamwork. To learn more about ADOR please visit azdor.gov. Come Join the ADOR Team!

Performs moderately difficult and complex auditing work for state, county and city jurisdictions of intra- and interstate businesses; or corporate income tax of in-state, multi-state, and muti-national taxpayers as assigned ensuring that policies, procedures, and regulations of the Department are consistent for all taxpayers. Determines tax liabilities, prepares working papers and recommendations for the final audit memorandum; may review refund requests and makes determination to either approve or deny. Reviews and researches statutes, administrative code and rulings to determine taxability. May represent the action of informal and informal hearings of tax protesters. Prevents disclosure of confidential tax information, and fully documents audits using workpapers and maintains orderly audit files. Develops audit scopes, objectives and procedures in accordance with generally-accepted auditing standards (GAAS) and government audit standards (GAS). May provide testimony at formal or informal hearings.

This position is available for remote work on a full-time basis within Arizona with occasional in office required meetings.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential duties and responsibilities include but are not limited to:

• Under general supervision, conducts audits (remote and field-based as assigned) of a moderately difficult and complex nature based on information requested through correspondence with taxpayers, changes in calculation resulting from additional information, or review of tax filings.
  
• Examines financial records of a business (books, returns, worksheets, etc.) subject to taxation; accounts for all factors affecting taxation of various kinds; verifies tax-related transactions as reported on financial documents; makes determinations; recommends the need for audits; may review refund requests for validity; prepares work papers for possible refunds/additional tax; maintains regular correspondence; and provides weekly reports.
  
• Attends and represents the department at informal and formal hearings.
  
• Explains audit assessments to taxpayers, tax managers, CPA's and attorneys for purposes of substantiation of reporting and conformance with
• Arizona tax laws.
  
• Identifies and fosters voluntary compliance to meet Arizona's reporting thresholds
  
• Agency/Department Compliance & Continuous Improvement
  
• Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
  
• Actively contributes to team and individual effectiveness through the following: -
  
• Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated
  -Completes all required training in a timely manner.
  -Participates in assigned work teams as appropriate.
  -May complete periodic metrics, projects, huddle boards and reports as requested.
  -Prepares for and actively participates in 1:1 coaching with supervisor
  
• Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.

          Knowledge

• Knowledge of individual income, corporate income, transaction privilege and use tax, fiduciary and withholding tax policy and procedures
  
  Skills
• Strong verbal, written, and listening communication skills
  
• Effective organization and time management skills with the ability to make measurable progress on multiple priorities
  
• Strong interpersonal skills and demeanor
  
• Proficient in the use of a PC/laptop in a Windows environment; in the use of the Internet; and in the use of Google Suite applications such as
• Gmail, Sheets, Docs, and Drive
  
• Proficient in the use of tax reporting systems
  
  Abilities
  
• Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal
• background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
  
• Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
  
• Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed.
  
• Ability to travel 35% of the time within the Arizona state region to conduct field audits
  
• Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another
  

The ideal candidate will possess:

• Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor's Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
  
• Minimum two (2) years' related experience as an Auditor, or equivalent experience
  
• Bachelor's degree in accounting or closely related field.
  
• Experience with Continuous Improvement, Six Sigma and/or LEAN
  
• Bilingual in English/Spanish

The final candidate will be required to abide by the the following pre-employment checks:

• Employment Verification and Reference Checks
  
• State and Federal Criminal Background Check, including fingerprinting
  
• Arizona Tax Filing Records Check
  
• If applicable, ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Revenue offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
  
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3.70 hours bi-weekly
  
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
  
• Deferred compensation plan
  
• Wellness plans
  
• Tuition Reimbursement
  
• Stipend Opportunities
  
• Infant at Work Program
  
• Rideshare and Public Transit Subsidy
  
• Career Advancement & Employee Development Opportunities
  
• Flexible schedules to create a work/life balance
  
• By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.(OPTIONAL AND BASED UPON POSITION)
  
• Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact tartenian@azdor.gov

*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.