DEPARTMENT OF ECONOMIC SECURITY

Division of Developmental Disabilities (DDD)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $36,000 - $40,100 

Grade: 17

Closing Date: August 7, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Administrative Assistant 3. This position provides high-level administrative support services to either a District Program Manager, Network Manager, Quality Manager, or a Support Coordination Area Manager within DDD. This position has a significant amount of public contact with administrators, parents, individuals, contracted providers, and stakeholders. This position will complete and act as the back up to some Arizona Health Care Cost Containment System (AHCCCS) Deliverables, team and unit metrics, as well as function as office manager.

DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high-quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing, Certification and Regulation, cannot have a principal interest in or have a spouse or close family with a principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:

• Independently composes letters and memos, prepare PowerPoint presentations, develop Excel spreadsheets, maintain and enter information into databases in a timely and accurate manner; develop and utilize a tracking system for project management to ensure timely submission of internal and external assignments/work products for Agencies, organizations, and businesses on a variety of subjects and issues.
• With minimal supervision, confers with supervisor, other Division staff, persons from community agencies, organizations, and businesses on a variety of subjects and issues. Answers and/or researches needed information from e-mail or phone calls from various staff or other entity requesting assistance, ensuring complete and timely responses.
• Works with internal stakeholders to resolve issues; reports on issues.
• Complete AHCCCS and unit deliverables as needed. Carry out back up duties for Central Office Network team.
• Function as the team's office manager to: ensure compliance with DES/DDD and District policies and procedures, promoting a professional and customer service environment, maintain office support coverage and office equipment and supplies, etc.
• Independently coordinates, facilitates and attends various meetings, taking minutes, transcribing and distribution. Maintains calendar for Administrator, sets up meetings as requested; complete follow up related to the various meetings.

Knowledge in:

• Principles and practices of of administration and time management.
• Appropriate use of grammar, punctuation, and formatting various documents.
• Methods for tracking complex work with critical time lines.
• Basic program rules, regulations, and operations procedures .
  

Skills In:

• Excellent and oral and written communication.
• Excellent phone skills.
• Planning, organization, and time management. 
• Using computer software/programs (e.g., Microsoft Office Products, Proficient in Google Workspace).
  

Ability to:

• Use independent judgment and work independently.
• Think through problem situations and manage difficult phone calls.
• Compose various documents with minimal supervision.
• Create standard processes that relate to job task.
• Multi-task and complete work within required time lines.
• Sit and work on the computer for a sustained period of time.
• Take and produce meeting minutes.
• Learn and apply the office procedures related to the Division.
• Work in a fast paced environment.
• Learn LAN applications such as FOCUS.
• Maintain confidentiality and professionalism at all times and through all work.
• Learn the supply ordering system.
• Relate in a positive and cooperative manner with a wide variety of people.
  

The preferred/ideal candidate for this position will have:

• Three (3) years responsible administrative assistant or case aide experience; OR a Bachelor's degree in Business Administration, Public Administration, or closely related field and two (2) years responsible administrative experience. 

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks.
• The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Stacie Austin at 602-908-6208 or saustin@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-908-6208 or saustin@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.