DEPARTMENT OF CHILD SAFETY

Address: 2333 N Pebble Creek Parkway

Goodyear, AZ 85395

Salary: $35.1443 hourly/ $73100.14 annual 

Grade: 22

Closing Date: August 16, 2026

Under administrative direction, with wide latitude for decision-making, the Child Welfare Investigations Manager (CWIM) supervises the Child Welfare Investigators (CWI) who conduct investigations. This position is available to Department of Child Safety Staff staff for consultation on cases of a criminal nature and ensures adherence to the perspective county joint investigation protocols in OCWI investigations. Travel is required for official State business.

• Assigns reports for investigation to the CWI involving allegations of criminal conduct that are generated by the Child Abuse Hotline.
  
• Oversees the quality, accuracy and thoroughness of the investigations conducted by the CWI. Maintains up to date records and tracking of case activity.
  
• Responsible for clinical supervision, approving court reports and dependency petitions, completing case closures and additional duties determined by the Office of Child Welfare Investigations (OCWI) Chief.
  
• Attends management meetings, high profile staffing, multi-disciplinary meetings, Team Decision meetings (TDM) and fatality review meetings as determined by case and business needs. Will be required to drive for State Business.
  
• Conducts evaluations and training of the CWI.
  
• Provides 24-hour on-call support in the office on-call rotation, as necessary.
  
• Other duties as assigned as related to the position.
  
  

Knowledge of:

• Arizona Law related to Special Victims, Forensics, Homicide, Domestic Violence, Missing Persons or a closely related law enforcement unit
  
• Principles and practices of work leadership
  
• Child Welfare practices
  
• Policy pertaining to abuse and neglect of children
  
• Conducting high profile, complex and sensitive investigations
  
• Long-range planning
  
• Executive communication techniques
  
• Conflict resolution
  
• Mediation techniques
  
• Multi-disciplinary approach, including Child and Family Advocacy Centers
  
• Department Investigative policies
• Juvenile Court Proceedings

Skill in:

• Administration and supervision
  
• Community and public relations/public speaking
  
• Strong verbal and written communication
  
• Preparing executive reports
  
• Planning, organizing, directing, coordinating and evaluating complex service programs
  
• Organizational management
  
• Conducting interviews with children and family members
  
• Training investigative techniques
  
• Critical Thinking
  
• Time Management
• Supervision techniques

Ability to:

• Manage/supervise staff with effective leadership and communication
  
• Analyze large volumes of information
  
• Recognize issues/concerns at the inception and take appropriate action
  
• Share and enhance the understanding of investigative techniques
  
• Demonstrate critical thinking, problem solving, and conflict resolution
  
• Analyze day-to-day operations
  
• Determine resource allocation and usability
  
• Develop, implement and evaluate strategic plans

Employees must obtain and maintain an Arizona Fingerprint Clearance Card and clear the DCS Central Registry.

Two (2) years of experience as a OCWI Investigator/OCWI Assistant Manager with a strong understanding of child welfare investigations and/or Two (2) years as a DCS Supervisor in an Investigations unit with a strong understanding of joint investigation protocol.

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona offers a comprehensive benefits package that includes:

• Affordable medical, dental, and vision insurance plans.
  
• Paid vacation, sick leave, and holiday benefits.
  
• Arizona State Retirement System participation.
  
• Deferred compensation options.
  
• Employee wellness programs.
  
• Tuition reimbursement and professional development opportunities.
• Work-life balance initiatives and employee assistance resources.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.