DEPARTMENT OF REVENUE

Taxpayer Services Division

1600 W Monroe St. Phoenix, AZ 85007

Salary: $56,500 

Grade: 20

Closing Date: 9/03/2026

The Transaction Privilege Tax Analyst 1 is responsible for responding to non-complex transaction privilege and use tax inquiries from taxpayers. This is to ensure the responses are consistent and comply with state and federal statutes, laws, rules, regulations, policies, and procedures. This position will also review and edit tax forms, notices and publications as necessary.

This position may be available for remote work within Arizona

Research & Interpret:

• Research and interpret Federal, State, and Case tax law as it pertains to non-income tax inquiries
  
• Respond to taxpayer inquiries ensuring all correspondence is in compliance with state and federal statutes, laws, rules, regulations, policies, and procedures

Document review:

• Review and edit tax forms, notices and publications as necessary

Agency/Department Compliance & Continuous Improvement:

• Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or
  participation in training and others continuing education opportunities.
  
  
• Other duties as assigned as related to the position
  
  
  

Knowledge

• Knowledge of Federal and State of Arizona tax laws, statutes, and regulations governing excise taxes

Skill

• Strong verbal, written, and listening communication skills
  
• Effective organization and time management skills with the ability to make measurable progress on multiple priorities
  
• Strong interpersonal skills and demeanor
  
• Proficient in the use of a PC/laptop in a Windows environment; in the use of the Internet; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive; and in the use of Adobe software

Ability

• Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety, as well as through the Criminal Justice Information System
  
• Ability to interpret and apply federal and state tax laws in order to draft taxpayer correspondence, create or update forms and publications
  
• Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
  
• Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
  
• Ability to understand and solve problems
  
• Ability to learn and apply LEAN concepts, principles, and tools
  
• Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another
  
  
  

Education & Experience:

Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.


Bachelor's Degree in Accounting, Business, or a related field, required
Juris Doctorate degree from an accredited law school is a plus, but not required
Experience with Continuous Improvement, Six Sigma and/or LEAN

The final candidate will be required to abide by the the following pre-employment checks:

• Employment Verification and Reference Checks
  
• State and Federal Criminal Background Check, including fingerprinting
  
• Arizona Tax Filing Records Check
  
• If applicable, ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

The State of Arizona provides a world class comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
  
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3.70 hours bi-weekly
  
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
  
• Deferred compensation plan
  
• Wellness plans
  
• Tuition Reimbursement
  
• Infant at Work Program
  
• Rideshare and Public Transit Subsidy
  
• Career Advancement & Employee Development Opportunities
  
• Flexible schedules to create a work/life balance
  Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at ogre.ctr@azdor.gov

*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer