ARIZONA BOARD OF NURSING

1740 West Adams Street

Phoenix, Arizona 85007

Hourly Pay Range: $24.81 - $44.50

Grade: 23

This position will remain open until business need are met  

The Data Management & Analytics role focuses on overseeing the technical and analytical infrastructure that supports investigative operations. The position involves designing robust database systems to track case lifecycles from initial receipt through final resolution, while also building automated reporting tools to monitor compliance with statutory deadlines.

Beyond system maintenance, the role is responsible for ensuring the integrity and security of sensitive information through strict governance protocols and continuous quality audits.

Additionally, this position serves as a strategic bridge between raw data and executive decision-making. By applying predictive modeling to historical caseloads, the analyst identifies operational bottlenecks and offers data-driven recommendations for resource management.

Success in this function requires the ability to distill complex analytical trends into clear, actionable briefings that inform leadership and facilitate effective collaboration among internal teams and external stakeholders.

• Database & Tracking System Architecture: Design, build, and maintain customized tracking databases and tools (e.g., Power BI, SQL, or specialized CRM modules) to log and track every stage of the HB 2408 process—including complaint intake dates, investigation milestones, expungement requests, and final disposition timelines

• Statutory Compliance Analytics & Reporting: Extract and analyze raw case data to continuously evaluate agency adherence to HB 2408 statutory deadlines. Develop automated executive dashboards and draft weekly, monthly, and legislative compliance reports detailing case turnaround times, clearance rates, and active backlogs

• Data Governance, Security & Quality Assurance: Implement rigorous data entry protocols, run routine audit queries to validate records, and strictly enforce state confidentiality standards to protect sensitive investigation files and personal licensee information

• Predictive Modeling & Process Insights: Analyze historical complaint volumes and processing velocity to forecast future caseload trends, identify workflow bottlenecks, and provide data-backed recommendations to leadership for resource allocation and operational streamlining

• Stakeholder Reporting & Communication: Drafting executive briefings, reporting data trends, and facilitating inter-agency meetings

• Other duties as assigned as related to the position

Knowledge:

• Statutory compliance tracking, legal record-retention requirements, and state data privacy/confidentiality protocols

• Business intelligence software architecture (e.g., Power BI, Tableau) and database query languages (SQL)

• Statistical analysis methodologies, quantitative performance metrics, and data modeling techniques

• Advanced data management principles, database architecture, and data governance frameworks

Skills:

• Mapping statutory timelines and legislative mandates (e.g., HB 2408 investigation and expungement rules) into technical system requirements and database fields

• Building and maintaining automated compliance dashboards, executive report templates, and real-time KPI trackers

• Extracting, cleaning, transforming, and analyzing large, unstructured datasets from multiple administrative systems

• Translating complex statistical trends and data insights into clear, non-technical briefings for executive leadership

Ability:

• Ability to manage concurrent analytical projects, maintain high numerical accuracy, and deliver reporting under strict legislative deadlines

• Ability to collaborate with IT teams, program staff, and agency leadership to align data collection methods with operational priorities

• Ability to identify data anomalies, perform root-cause analyses on processing bottlenecks, and deliver data-backed solutions

• Ability to strictly enforce state confidentiality standards and secure sensitive investigative and personal data files

• Bachelor's Degree: Degree in Data Science, Business Analytics, Computer Information Systems, Public Administration, Statistics, or a related quantitative discipline from an accredited college or university

• Master's Degree (Highly Desired): Master of Public Administration (MPA), Master of Science in Business Analytics (MSBA), or Master of Business Administration (MBA) with an emphasis on data modeling or policy analysis

• Technical Data Analytics: Microsoft Certified: Power BI Data Analyst Associate or Tableau Certified Data Analyst

• Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.

• Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

The State of Arizona offers a comprehensive benefits package to include:

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

• Life insurance and long-term disability insurance

• Vacation with 10 paid holidays per year

• Health and dental insurance

• Retirement plan

• Sick leave

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Positions in this classification participate in the Arizona State Retirement System (ASRS)

• Please note, enrollment eligibility will become effective after 27 weeks of employment

• If you have any questions please feel free to contact Angie Jakubowski at ajakubowski@azbn.gov for assistance