LEGAL SUPPORT UNIT SUPERVISOR
1740 West Adams Street
Phoenix, Arizona 85007
Hourly Pay Range: $22.86 - $38.00
Grade: 22
This position will remain open until business needs are met
A Legal Support Unit Supervisor is responsible for overseeing and managing a team of legal support staff.
They ensure the efficient and accurate completion of administrative tasks related to legal cases, including document preparation, file management, subpoena research assistance, and communication coordination, while adhering to legal procedures and deadlines.
The supervisor also provides training, performance evaluations, and guidance to their team to maintain high-quality legal support services.
Team Supervision:
• Assign and delegate legal support tasks to team members based on workload and expertise. Conduct performance reviews and provide feedback to staff, identifying areas for improvement and development. Monitor team productivity and address any issues related to quality or efficiency. Provide training and coaching to staff on new procedures, legal terminology, and software applications. Address employee concerns and resolve conflicts within the team
Investigator Case Management Support:
• Review and manage legal case files, ensuring accuracy and compliance with legal procedures. Prepare and format legal documents, including correspondence, consent agreements with investigator and attorney supervision. Coordinate communication between attorneys, clients, and other stakeholders
Administrative Oversight:
• Maintain accurate records and filing systems for legal documents and case information. Monitor deadlines and ensure timely completion of legal support tasks. Assist in managing the legal support unit budget and resource allocation. Implement and maintain quality control standards for legal support functions
Collaboration:
• Collaborate with attorneys to understand legal case requirements. Communicate effectively with other departments within the organization to coordinate legal support needs. Identify areas for process improvement and suggest changes to enhance efficiency
• Other duties as assigned as related to the position
| Knowledge, Skills & Abilities (KSAs): |
Knowledge:
• Legal Knowledge: Thorough understanding of legal terminology, procedures, and administrative law rules
Skills:
• Communication Skills: Excellent written and verbal communication skills to interact with attorneys, clients, and other stakeholders
• Organizational Skills: Strong attention to detail and ability to manage multiple tasks with tight deadlines
Ability:
• Technical Proficiency: Proficiency in legal software applications, document management systems, and Google Office Suite
• Supervisory Experience: Proven ability to lead and manage a team of administrative staff
Required Education, Licensure, Certification:
• Completed or partial completion of Associate degree from an accredited college preferred
• Paralegal or Legal Assistant Certification from an accredited institution preferred
• Knowledge of federal and state procedural, evidentiary, and administrative law
• Minimum of four years of full-time legal secretary or paralegal work/training
• Experience in managing a support unit in the daily operations
Preferred Education, Licensure, Certification:
• Familiarity with project planning software and comprehensive database systems
• Ability to engage in positive relations with employees and the public
• Experience in managing multiple projects simultaneously
• Skills in compiling, organizing, and interpreting data
• Experience with administrative law procedures
| Pre-Employment Requirements: |
• Employees who drive on state business are subject to driver license record checks, required to maintain acceptable driving records and complete any required driver training (see Arizona Administrative Code R2-10-207.11)
• Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
The State of Arizona offers a comprehensive benefits package to include:
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Life insurance and long-term disability insurance
• Vacation plus 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Sick leave
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
• Positions in this classification participate in the Arizona State Retirement System (ASRS)
• Please note that enrollment eligibility will become effective after 27 weeks of employment
• If you have any questions please feel free to contact Angie Jakubowski at ajakubowski@azbn.gov