ARIZONA STATE PARKS AND TRAILS

Address:  AZ-95, Lake Havasu City, AZ 86406

Salary: $16.00 - $17.50 per hour 

Grade: 15

Closing Date: October 14, 2026

Under supervision, performs a variety of work activities while providing customer service in the operation of a water based outdoor recreational camping park; interprets natural features of the area, or historic objects/artifacts for visitors and ensures public safety by enforcing Park rules and regulations.

Customer Service:
• Provides customer service by phone and in person and respond to publics inquiries about park hours, accommodations and reservations.

Cash Handling:

• Perform cashier duties at Contact Station/Gift Shop for park admission and store purchases.

• Collect and account for CACO shorline campsite park fees and visitation.

Public & Staff Safety:
• Promote the safety of park visitors and enforce Park rules and protect Park resources.
• Utilize two-way radio communications system.
• Confers with local officials and law enforcement officers.
• Completes all necessary reports concerning incidents.

Outdoor Recreation & Programmatic:
• Host visitors.
• Conducts interpretive programs and may lead guided walks or hikes.
• Provides information in response to visitor questions, directions, guidance, and concerns.
• Ensuring boat in sites are in good condition.

General Maintenance and Cleaning: 

• General cleaning of facilities as necessary.
• Maintains campgrounds and all restrooms, in clean, sanitary conditions.
• Sweep and mop floors,cleani toilets, restock towels, toilet paper, soap dispensers.
• Maintains and inspects all park and shoreline campsite facilities; litter removal, trail and irrigation system maintenance.

Public & Staff Safety:

• Promote the safety of park visitors and enforce Park rules and protect Park resources.
• Utilize two-way radio communications system.
• Confers with local officials and law enforcement officers. 

• Completes all necessary reports concerning incidents.

Knowledge of:
Working knowledge of Arizona and regional history, objects and documents; Working knowledge of curation methods utilized in conserving, preparing, storing, and exhibiting museum objects and documents, or minerals; Working knowledge of historical research techniques; Considerable knowledge of museum policies and guidelines.
Basic knowledge of principles and processes for providing customer and personal services. Park rules, fees and revenue functions; techniques for display and interpretation of objects/ artifacts and general resources to visitors; general office procedures.

Skills in:
Public relations and information dissemination; active listening; service orientation; critical thinking; driving and operating automotive equipment; basic curatorial techniques

Ability to:
Research of natural or historical information; performing math calculations; first aid techniques; oral and written communications; interpersonal relationships; deescalate upset or non-compliant visitors

The ideal candidate for this position will have One year of  customer service experience equivalent; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Must possess and maintain a current Arizona Driver’s license appropriate to assignment. Some positions may require certification as an Emergency Medical Technician/ CPR/AED.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

This is a temporary assignment with no benefits.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitmenthr@azstateparks.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.