DEPARTMENT OF ECONOMIC SECURITY

Human Resources Administration (HRA)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $67,000.00 - $72,000.00 

Grade: 23

Closing Date: October 8, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Human Resources Administration, is seeking an experienced and highly motivated individual to join our team as an ADA Supervisor. The ADA Supervisor oversees the Americans with Disabilities Act (ADA) program and ensures actions adhere to all departmental policies and procedures, departmental structure and functions, and State and Federal employment laws, rules, and regulations. This position provides supervision, advice, guidance, and counsel to ADA staff and will be a resource for employees, management, and HR staff matters relating to the ADA.

Essential Duties and Responsibilities include but are not limited to:
● Provides daily supervision to the ADA/FMLA Coordinators in the HRA Medical Unit. Provides training to new
staff on how to facilitate all aspects of the ADA. Oversees workload distribution for ADA staff, oversees day to
day supervision of the ADA Team, reviews work, provides guidance, advice, and mentoring of staff. Assists in
the hiring of new staff. Performs coaching, discipline, and evaluation of subordinates.
● Coordinates ADA program for assigned employee distribution and incoming requests for ADA. Handles
complex and sensitive ADA cases which may require research and collaboration with HR leadership,
ADOA/State Agency peers, and Attorney General's Office. Reviews ADA requests, assures appropriate
documentation, and coordinates with supervisors and employees on Modified Duty. Works closely with the
FMLA Team to coordinate and facilitate processing of cases when needed.
● Serves as HRA representative, when necessary, at meetings, work groups, and committees in relation to the
nature and scope of the duties of this position. Oversees and develops standard work and helpful guidelines
for ADA Team and HR staff throughout the Agency. May serve as subject matter expert and provide guidance
and feedback regarding DES ADA policies and procedures.
● Provides technical assistance and advice to Agency Management and employees regarding ADOA Personnel
Rules and Regulation, Federal and State Regulations as it relates to ADA, DOL, and EEOC. This could
include coordinating meetings, consulting with the Attorney General's Office, on complex FMLA and ADA
issues, Director's Office of Equal Opportunity, HRA and Division leadership and various other DES entities.
● Conducts training for management, supervisors, and employees regarding HR-related policies and procedures
on ADA standard practices. Attends training and conferences to keep apprised of legal trends, changes in
law/policies, and to network with the professional community.

Knowledge in:
● Extensive knowledge of Federal and State laws and regulations, policies and practices governing ADA and
FMLA .
● Short Term/Long Term Disability.
● Forms/documentation required for medical actions.
● Supervisory and management techniques.
● ADOA and DES rules, policies, and procedures related to work assignment and ability to perform essential
functions as defined by the Position Description.
● DES organizational structure and the services provided and Personnel processes and procedures.
Skills In:
● Excellent written and oral communication skills.
● Excellent organizational and analytical skills.
● Mediation practices.
● Researching, fact finding, and investigative practices.
● Establishing and maintaining effective interpersonal relationships.
● Managing workload, multi-tasking, and using resources efficiently and effectively.
● Providing consultations and training.
Ability to:
● Plan and make independent decisions.
● Review issues and make well-reasoned and fully-supportive recommendations.
● Be unbiased, objective, and thorough when working with employee relations issues or conducting
investigations.
● Maintain sensitive and confidential information.
● Perform multi-task assignments and adapt to changes quickly.
● Establish priorities and set your own work agenda.
● Interpret policies and procedures clearly and ensure content is understood

The ideal candidate for this position will have:
● HR Certification or Bachelors degree in Human Resources or related field.
● 5 years of division level Human Resources experience with increased responsibility over time.
● At least 4 years of in-depth ADA and/or FMLA experience.

● If this position requires driving or the use of a vehicle as an essential function of the job to conduct State
business, then the following requirements apply: Driver’s License Requirements. Any employee operating a
motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license,
complete all required training, and successfully pass all necessary driver's license record checks. The license
must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are
subject to Driver's license record checks, must maintain acceptable driving records, and must complete all
required driver training. An employee who operated a personally owned vehicle on state business shall
maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
● Successfully pass background and reference check; employment is contingent upon completion of the
above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
● All newly hired State employees are subject to and must successfully complete the Electronic Employment
Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Joseph Deserio at 480-589-4222 or JDeserio@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format by contacting 480-589-4222 or JDeserio@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.