Coordinator - Financial Aid
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Job Number: P1333
Work Type: Administrative
Location: Murfreesboro, Tennessee
Categories: Financial Aid
Job Title
Coordinator - Financial Aid
Department
Financial Aid and Scholarships
Salary
$53,954 - $66,815; commensurate with experience
Job Summary/Basic Function
Under the Supervision of the Assistant Director of Financial Aid:
- Review, evaluate, and process professional judgment requests from students to modify the Free Application for Federal Student Aid (FAFSA) regarding unusual and special circumstances.
- Analyze and adjust Cost of Attendance (COA) components in compliance with federal, state, and institutional regulations.
- Collaborate with Aerospace and Bursar Offices to coordinate the adjustments of COA for the funding of flight labs. Counsel and assist Aerospace students in financial aid options.
- Evaluate and resolve overawards in compliance with federal, state, and institutional regulations.
- Designated back-up for the processing and monitoring of federal / state / institutional aid for students enrolled in Study Abroad coursework and/or participating in a Financial Aid Consortium Agreement.
Required Education
Bachelor's degree required. A High School Diploma or High School Equivalency (HSE) and three years of directly related work experience may be considered in lieu of the Bachelor's degree.
Required Related Experience
Minimum two years of customer service experience required.
Desirable Related Experience
- Two years of Financial Aid or related experience in higher education.
- Experience using Banner or a related financial aid management system.
- Experience with Argos.
- Experience working in the National Student Loan Data System (NSLDS), COD, FSA Partner Connect, and FAFSA Partner Portal (FPP).
Documents Needed to Apply
Cover Letter & Resume Required
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MTSU offers a comprehensive benefits package, including but not limited to the following:
- Sick Leave
- Vacation Leave for Administrative/Classified Staff/12-month Faculty
- 13 paid University holidays
- Medical, dental, vision, and life insurance
- Retirement plans
- Optional 401K and 403B Deferred Compensation Plans
- Educational benefits for the employee and their spouse and dependents
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MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at (615) 898-2424.
MTSU is a Tobacco & Drug-Free campus.
This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.
For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.
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Application Review Date: April 7, 2026
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