Manager - Ground Operations
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Job Number: P1377
Work Type: Administrative
Location: Murfreesboro, Tennessee
Categories: College of Basic & Applied Sciences, Other
Job Title
Manager - Ground Operations
Department
Flight Training Program
Salary
$59,724 - $88,987; commensurate with experience
Job Summary/Basic Function
The Ground Operations Manager, as a direct report to the Director of Aerospace – Airport Operations (DAAO), is responsible for the strategic management of ground operations for the MTSU Flight Training Program to ensure safety, compliance, and efficiency. Performs other related tasks and special projects as assigned.
Key Responsibilities:
- Operational Oversight: Oversees daily ramp operations, including aircraft ground movements, servicing, and parking.
- Scheduling and Dispatch: Effective execution of aircraft scheduling strategy, including oversight of aircraft dispatch operations
- Safety and Compliance: Works closely with Assistant Director of Flight Training, Flight Training Managers, Manager of Aircraft Maintenance, and other key stakeholders to maximize safety, optimize operational efficiency, and ensure regulatory compliance.
- Staff Leadership: Recruit, train, schedule, supervise, evaluate, and develop Ground Operations Coordinators and 70+ student dispatch/line service personnel.
- Maintenance Coordination: Coordinate with maintenance staff for scheduled and unscheduled aircraft maintenance.
- Customer Service and Finance: Act as a point of contact for students and instructors. Coordinate flight training, financial recordkeeping, invoicing of training activities, and audit readiness.
- Data Accuracy: Ensure accurate and up-to-date tracking of aircraft maintenance events and student financial and operational records.
Required Education
Bachelor’s degree required, with a strong preference for a degree in Aviation Management, Aerospace, Business Administration, or a related field.
An Associate’s Degree and two (2) years of directly related aviation experience may be considered in lieu of the Bachelor’s Degree.
Required Related Experience
Minimum of two (2) years of progressive experience in aviation operations, collegiate flight training, or a similarly complex operational or logistical environment. At least one (1) year must include supervisory or managerial responsibility.
Desirable Related Experience
Leadership experience in Part 141 collegiate flight training programs or university administrative systems related to aviation.
Desirable License/Registration/Certification
- FAA Dispatcher Certificate
- FAA Private Pilot Certificate
- CPR/AED/First Aid Certification
Documents Needed to Apply
Cover Letter & Resume Required
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MTSU offers a comprehensive benefits package, including but not limited to the following:
- Sick Leave
- Vacation Leave for Administrative/Classified Staff/12-month Faculty
- 13 paid University holidays
- Medical, dental, vision, and life insurance
- Retirement plans
- Optional 401K and 403B Deferred Compensation Plans
- Educational benefits for the employee and their spouse and dependents
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MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at (615) 898-2424.
MTSU is a Tobacco & Drug-Free campus.
This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.
For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.
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Application Review Date: May 27, 2026
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