College: DCC

Department: Information Technology

Sub department: IT Network

Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities: 

70% Responsible for the installation, layout, and maintenance of all network components. i.e. identify problems, recommend changes, maintain standards, implement new technologies, create documentation.
20% Place service calls to vendors to affect repairs, diagnose problems, or replace network server equipment as necessary.
10% Provide network hardware diagnostic support from the wiring closet infrastructure to higher end layer III technology. Travel to remote sites to troubleshoot and resolve network problems.

Required Education: Bachelor's Degree in a computer or engineering related field.

Required Experience: Minimum 3-5 years network and layer 2 devices experience and mastery of layer 1 protocols. Applicant must have a demonstrated working knowledge of network layer 2 devices and their functions, including bridging and switching. The applicant must have experience with data link protocols, ethernet, token ring, frame relay and frame related networking knowledge. analysis, design, installation, configuration, maintenance and repair of enterprise-wide LAN, WAN, wireless and network security. Applicant must have a working knowledge of Anti-virus software products. Applicant must have a complete understanding of the OSI model and a working knowledge of the function of each layer. The applicant must have demonstrated ability to install, configure and troubleshoot bridges, hubs, switches, optical fiber and twisted pair cable and connectors; demonstrated ability to install, configure and troubleshoot mac layer technology hardware and software components; demonstrated ability to install, configure and troubleshoot layer 2 devices. The applicant must also have demonstrable ability and working knowledge of networking tools for monitoring and maintaining network infrastructure tools for triage and network problem resolution.
Maintain a courteous, professional, objective attitude and appearance in the conduct of his/her responsibilities. Ability to work well under pressure. Excellent interpersonal skills.

Required Knowledge, Skills and Abilities: N/A

Required Licenses or Certifications: CompTIA Network+ (Plus); Preferred: CCNA or equivalent.

Preferred Education: N/A

Preferred Experience: Experience with scripting languages such as Perl and PowerShell.
Results-driven person with excellent problem solving skills is a plus.

Preferred Knowledge, Skills and Abilities: N/A

Benefits: As a member of the Louisiana Community and Technical College System, DCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. DCC is committed to diversity and is an equal opportunity/equal access employer. DCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.