College: DCC

Department: Student Affairs

Sub department: Center for Testing and Assessment

Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities: 

50%
Responsible for the administration of adult basic education exams, placement exams, verification exams, academic assessments, vocational exams, certification exams and career assessments on and off campus. Continuously monitors examinees as they complete exams. Scores, records, and enters exam and assessment results into student information database. Operates scoring scanners and special testing/examination equipment. Retrieves and distributes exam and exam materials to respective faculty and divisions.

30%
Assists other testing staff in the administration of tests to examinees in the Testing Center. Prepares the test site for examinees. Greets examinees and verifies identification. Checks examinees in for appointments, assists in setting testing appointments and directing walk ins. Participates in training/retraining and continuing education programs as necessary.

15%
Maintains records and assists in the maintenance of testing web page and e-registration. Resolves or reports examinee issues with urgency. Secures all computer software and examination materials in the test center at all times. Reboots computer servers and resets exams as necessary.

5%
Participates in committees and work groups regarding testing. All other duties as assigned.

Required Education: Bachelor's degree or 8-10 years of work related experience. 

Required Experience: One to two years customer service-related experience required.

Preferred Experience: One or two years experience working in an post-secondary academic or commercial test center

Preferred Knowledge, Skills and Abilities: 

Benefits: As a member of the Louisiana Community and Technical College System, DCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment.  DCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.