College: South Louisiana Community College

Department: Academic & Student Affairs

Sub department: Registrar

Type of Appointment: Unclassified - Administrative/Staff

Salary: $43,651.00-$49,729.00

Duties and Responsibilities: 

Institutional Support (35%)
• Manage the class schedule for all divisions/programs/departments assigned to this role each semester ensuring consistency, accuracy, and alignment with SoLAcc policies, procedures, and department and student need.
• Ensure that course information, including start and end dates, delivery methods, and faculty assignments, are correctly reflected in the Banner system.
• Manage the use and functionality of Banner for all student registration-related functions, comprising of class section creation, registration, grading, attendance, and transcript management.
• Manage and coordinate all aspects of the student registration process, including the initial registration period, schedule adjustment, late registration, and resignations.
• Develop and manage semester and part of term-specific deadlines, registration eligibility dates, attendance reporting, add/drop intervals, midterm, and withdrawal dates in the student information system.
• Confirm that all registration policies are implemented consistently across all campuses, including prerequisite checks, non-attendance drops, enrollment limits, repeat delete, and registration holds.
• Assists with validation of Industry Based Credentials, Completers and other required data.
• Assist when needed with reporting processes including but not limited to DOE, LDOE, BOR, and SACS.
• Provide support for course scheduling in Canusia including but not limited to course building, registration, enrollment and record keeping.

Team Relations (30%)
• Liaisons with programs directors, deans, and faculty to ensure registration and enrollment as well as all reporting is completed accurately and timely.
• Coordinates with programs directors, deans, and faculty to ensure consistent application of policies and procedures.
• Work with directors, deans, and faculty to resolve any issues.
• Work with the admissions office to ensure accurate student records, attributes, and student status.
• Coordinate with student accounts on attributes, billing, course fees, and other financial requirements.

Work Habits (30%)
• Ensure that all registration, grading, and student record procedures are in compliance with institutional policies, state and federal regulations, and accreditation standards.
• Consult with the Registrar and/or Associate Registrar regarding enrollment, registration, and graduation issues.
• Research and resolve any discrepancies in reporting or student data.
• Ensure the confidentiality and integrity of student record information in accordance with FERPA regulations.
• Assists with the audit procedure to ensure all withdrawals and registrations have been processed correctly.
• Maintain workflows processes for registration and curriculum support.
• Assists with developing, updating, and documenting policies and procedures for records administration.
• Corresponds with program managers and instructors to communicate changes in policies and procedures.
• Conducts training for instructors and department representatives as needed.
• Conducts initial training of college and departmental representatives regarding catalog issues, scheduling, and registration.
• Updates training materials and conducts additional training sessions as necessary by revisions to the database.
• Effectively use Microsoft products (Teams, Word, Excel, Forms), Banner, Cognos, LoLa, Application Navigator, and Canusia to complete job duties.
• Effectively communicate via email and teams with all internal and external partners.

Behavioral Standards (5%)
• Participates in college-wide committees, ad-hoc committees, and activities.
• Works effectively and professionally with all faculty, staff, administrative, and student groups
• Participates in training as required by the State of Louisiana and required college training.
• Follow the college dress code.
• Maintain professional communication practices.
• Demonstrate a positive attitude.
• Adhere to confidentiality guidelines.
• Be adaptable to change and embrace innovation.
• Demonstrate a positive attitude.
• Seek continually improvement and learning through professional development.
• Predictable and reliable attendance is required in order to provide consistency and continuity of educational services.

Required Education: 

Associate degree from an accredited college or university

Required Experience: 

Two (2) years working in Banner.

Preferred Education: 

Bachelor’s Degree from an accredited college or university

Benefits: As a member of the Louisiana Community and Technical College System, South Louisiana Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. South Louisiana Community College is an equal opportunity/equal access employer. South Louisiana Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.