College: SOWELA

Department: Enrollment Management & Student Affairs

Sub department: Student Services

Type of Appointment: Part time - Regular

Salary: Start of $14.75 per hour, based on education and experience

Duties and Responsibilities: · Manage documentation associated with Student Conduct, Title IX, and Accessibility Services.
· Supports Student Conduct, Title IX, and Power Based Violence investigations by performing tasks including, but not limited to, processing documentation, scheduling meetings, and communicating with students and/or employees.
· Serves as testing proctor for students with accommodations.
· Read aloud quizzes and exams for students with vision impairments.
· Help students in the testing center and become certified to proctor exams as needed.
· Creates, helps create, or works with other divisions to create awareness campaigns for students for topics including, but not limited to, Title IX/Power Based Violence and Hazing.
· Assist with planning student events.
· Works with retention coordinator assisting Early Alert students.
· Assist with other Enrollment Management and Student Affairs initiatives and projects as needed.
· Assist with maintaining the food pantry.
· Assist students in the One Stop Enrollment Center as needed.
· Conduct outreach to students regarding enrollment and student support services.
· Provide excellent customer service and respond in a timely manner to any requests from students, faculty, staff, or other colleagues.
· Other duties as assigned.

Required Education: Associate Degree

Required Experience: One year of experience in higher education or K-12, working with students.

Required Knowledge, Skills and Abilities: · Superior communication, customer service, and interpersonal skills.
· Ability to thrive in a fast-paced, high-volume environment and possess a great deal of flexibility.
· Ability to work within a team, possessing a high energy level and exhibiting a positive attitude.
· Proficiency in the use of standard office equipment and networked personal computers.
· Proficiency in or ability to become proficient in a variety of software, including but not limited to Office 365 apps.
· Skilled at communicating clearly and effectively, both orally and written, at all levels.
· Ability to perform basic mathematical computations needed to complete job tasks.
· Skilled at planning, organizing, and prioritizing job duties to meet deadlines.
· Maintaining interpersonal professional working relationships at all levels – students, peers, and Executives.

Required Licenses or Certifications: 

Preferred Education: 

Preferred Experience: Working with Title IX, Power Based Violence, and/or ADA.

Preferred Knowledge, Skills and Abilities: 

Benefits: As a member of the Louisiana Community and Technical College System, SOWELA has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. SOWELA is an equal opportunity/equal access employer. SOWELA is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.