College: South Louisiana Community College

Department: Academic & Student Affairs

Sub department: Student Success Center

Type of Appointment: Unclassified - Administrative/Staff (Grant Funded)

Salary: $36,500.00 - $42,100.00

Duties and Responsibilities: 

Work Habits: 40%
• Provide academic, career, financial literacy, learning, and personal skills advising to a caseload of TRIO SSS participants.
• Develop individualized educational plans for participants, including measurable goals and milestones to support academic persistence and completion.
• Coach students in academic behavior modification, effective study habits, and college success strategies.
• Serve as academic advisor for TRIO participants, including those with documented disabilities; collaborate with Disability Services to ensure accommodations are appropriately utilized.
• Develop and facilitate program activities such as workshops, cultural enrichment events, campus visits, and college tours.
• Assist the Director with alignment of tutoring services and training of peer academic coaches.
• Help coordinate, evaluate, and update TRIO advising services, ensuring alignment with federally required services and grant objectives.
• Assist students in developing learning strategies and utilizing instructional technologies.

Behavioral Standards: 30%
• Conduct comprehensive intake and assessment of SSS applicants using informal and formal assessment tools to determine eligibility and needs.
• Regularly monitor student progress and provide proactive interventions when challenges arise.
• Promote student development, advocacy, and engagement, helping students access institutionaland community resources.
• Provide holistic advising and career counseling, including transfer planning, course selection, and preparation for postsecondary opportunities
• Assure participants have access to federally required TRIO services as outlined in 34 CFR 646, including tutoring, financial aid information, financial literacy education, and transfer support.
• Collect, maintain, and analyze student data; assist with the preparation of the Annual Performance Report (APR) and other required reports.
• Keep accurate and confidential student records in Blumen, ConexED, and related student tracking systems.

Institutional Support: 15%
• Assist with continuous quality improvement initiatives of the TRIO SSS program.
• Represent the needs of first-generation, low-income, and disabled students on college committees and workgroups.
• Support recruitment and outreach for SSS applicants.
• Promote a collaborative team environment supportive of TRIO program goals and the mission of SoLAcc.
• Engage in ongoing professional development to enhance advising skills and maintain compliance with federal TRIO expectations.

Team Relations: 15%
• Collaborate with Project Director, faculty, and staff to design and implement academic success, financial literacy, transfer, and career readiness programming tailored to the needs of TRIO participants across multiple campuses.
• Provide academic advising and success coaching to an assigned caseload of TRIO students, including course scheduling, transfer planning, and educational plan development.
• Build and maintain strong collaborative relationships with SoLAcc departments (Academic Affairs, Financial Aid, Disability Services, Counseling, and Career Services) to ensure TRIO students have access to comprehensive support systems.
• Support participants by connecting them to institutional and community resources, including tutoring, counseling, student organizations, and external partners.
• Represent TRIO SSS and SoLAcc at campus events, community activities, and professional TRIO conferences to promote program visibility and participant success.

Other duties as assigned

Required Education: 

• Associate's degree required in education, counseling, student affairs, social sciences, or a related field.

Required Experience: 

• Two years of experience in academic advising, counseling, student success, or related services in higher education.
• Demonstrated commitment to serving first-generation, low-income, and underrepresented students.
• Strong organizational, interpersonal, and communication skills.
• Proficiency in Microsoft Office Suite and the ability to learn student information and case management systems.

Required Knowledge, Skills and Abilities:

• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to demonstrate the proven abilities of intellectual reasoning, power of persuasion, and consistent dedication to the position.
• Mathematical Skills: Basic Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability: High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills: Knowledge of Microsoft Office software (Outlook, Excel, PowerPoint, and Word). Ability to learn to operate College-specific software and applications.

Preferred Education: 

• Master's degree in counseling, higher education, or a related discipline.

Preferred Experience: 

• Previous experience working with TRIO or other federally funded programs.
• Knowledge of student development theory, academic advising models, and retention best practices.
• Bilingual or multilingual proficiency.

Benefits: As a member of the Louisiana Community and Technical College System, South Louisiana Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background and drug screen is required as a condition of employment. South Louisiana Community College is an equal opportunity/equal access employer. South Louisiana Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.