College: BRCC

Department: Academic & Student Affairs

Sub department: Business, IT & Professional Studies

Type of Appointment: Unclassified - Administrative/Staff

The Business and Law Workforce and Operations Manager supports the Dean in the day-to-day operations and strategic planning of the Division of Business and Law at Baton Rouge Community College. This role is responsible for coordinating workforce education programs, including course scheduling, faculty support, compliance monitoring, and operational logistics. The Manager works closely with internal departments and external partners to ensure workforce courses align with institutional goals, regulatory requirements, and community workforce needs. Responsibilities include budget management, program evaluation, stakeholder engagement, and special events coordination. The position serves as a liaison between the Dean and faculty, staff, and outside agencies, often responding to inquiries, preparing reports, and handling special projects. The ideal candidate brings experience in workforce development and demonstrates advanced organizational, communication, and leadership skills. This position plays a critical role in advancing BRCC’s mission to deliver high-quality, accessible education that meets the needs of diverse learners and industry partners.

Duties and Responsibilities: 40% Leadership & Strategic Management
• Support the Dean of Business and Law in the efficient management of operations of Division of Business and Law through continuous documentation and tracking of deliverables required of the office.
• Act as liaison in coordinating matters between the Dean, other administrators, faculty, staff and representatives of outside agencies; respond to requests for information and direction on behalf of the Dean; follow-up on various assignments to ensure that needed action is taken; perform routine to difficult public relations duties over the phone and in person; respond independently to correspondence and email inquiries regarding a variety of department matters; relieve the Dean of administrative details including tracking submission of contracts - part-time and extra services agreements, training certificates and etc.
• Provide assistance to the Dean in planning, development, implementation, and evaluation of modifications to divisional systematic processes to improve productivity, appearance, value and/or capabilities of finance and administrative practices.
• Support the Dean of Business and Law with the development and implementation of the workforce courses within the division, ensuring it aligns with the goals and mission of the division.
• Collaborate with the Dean of Business and Law to set strategic goals for workforce courses, including expanding course offerings.
• Collaborate with Dean of Business and Law, Business Department Chair and Law Department Chair to oversee training and supervision of faculty and staff involved in the delivery of workforce courses, ensuring they are adequately prepared to teach course(s).
• Serve as the primary point of contact between the Division of Business and Law, workforce partners, and workforce instructors in managing relationships and addressing any program-related concerns.
• Ensure compliance with all certifying body, state, and federal regulations governing workforce classes, developing and implementing policies and procedures as needed.
• Monitor program performance through data collection and analysis, providing regular reports to the Dean of Business and Law and other stakeholders on student outcomes, program effectiveness, and areas for improvement.
30% Operations & Program Coordination
• Manage the day-to-day operations of the Workforce courses, including class scheduling, resource allocation, and logistical coordination.
• Collaborate with Dean on budget management for the workforce courses, including tracking expenditures, processing financial transactions, and ensuring compliance with grant and contract requirements.
• Coordinate with workforce partners to ensure the smooth delivery of educational services, resolving any operational challenges that arise.
• Manage Business and Law division’s academic daily operations, including administrative support, staff coordination, and office management tasks.
• Ensure that all educational materials and resources are available and accessible to students within workforce courses, coordinating with faculty and correctional staff to address any issues.
• Prepare requisitions for the purchase of supplies, equipment and services. Monitor receipt and payment of requisitioned supplies, equipment and services in relation to division’s budget.
25% Stakeholder Engagement & Communication
• Foster collaboration with internal and external stakeholders, including community organizations, government agencies, and educational partners.
• Coordinate with marketing and outreach teams to promote the workforce courses.
• Prepare and present detailed reports on program activities, outcomes, and operational performance to the Dean of Business and Law and other key stakeholders.
• Represent the Division of Business and Law program at meetings, conferences, and events, advocating for the division’s mission and securing support and resources.
• Support division including scheduling and attending meetings and reserving appropriate technology, preparing agendas and materials, reporting minutes, creating correspondence, documents, reports, and presentations as needed.
• Actively participate in professional development relevant to higher education, workforce development and their disciplinary field.
• Assist with the development and coordination of departmental special events; assist with setup and clean up for various meetings and events; handle other meeting and event logistics.
• Provide support and oversight for special projects and initiatives.
• May represent the Dean at meetings.
• Hire, train and supervise student office personnel.

5% Other Duties as Assigned
Perform additional duties and responsibilities as assigned

Required Education: Bachelor's degree in business and/or business-related field

Required Experience: 5 years higher education experience specifically credit and/or non-credit programs; Workforce development experience

Preferred Education: Master's degree in Business and/or business-related field

Preferred Experience: 10 years higher education experience specifically credit and/or non-credit programs; 3 years’ workforce development experience

Benefits: As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. BRCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.