The Administrative Coordinator is responsible for managing the daily administrative and operational functions of the Louisiana Community and Technical College System (LCTCS) Board Office. This position serves as the first point of contact for visitors and callers and ensures that all interactions reflect the professionalism and service standards of LCTCS.
Reporting directly to the Chief Facility Management Officer (CFMO), the Administrative Coordinator provides comprehensive administrative and operational support to the CFMO and Facilities Management team. The position also provides cross-functional assistance to the Vice President of Administration, the Chief Human Resources Officer (CHRO), and other LCTCS administrative staff as needed.
The incumbent supervises student employees assigned to reception and administrative support duties, promotes a safe and secure workplace, and ensures efficient office operations consistent with LCTCS policies and procedures. This role requires strong organizational, communication, and leadership skills, and the ability to exercise discretion and independent judgment in a professional environment.
College: LCTCS
Department: Administration
Sub department: Facilities Management
Type of Appointment: Full time - Regular
Salary: Salary will be commensurate with education and experience
Duties and Responsibilities:
Front Desk Operations and Supervision:
• Oversee the day-to-day operations of the main reception area of the LCTCS Board Office, ensuring a professional, organized, and efficient work environment.
• Serve as the primary administrative contact for visitors, callers, and vendors, ensuring courteous and timely assistance.
• Supervise, train, and evaluate student workers assigned to reception or clerical duties, providing guidance on service standards, administrative procedures, and safety expectations.
• Develop and maintain staff schedules to ensure continuous office coverage during business hours (8:00 a.m. – 4:00 p.m.).
• Maintain and regularly update the Administrative Operations Manual to ensure procedures remain current with LCTCS policies, safety requirements, and operational needs.
• Coordinate the distribution of mail and packages (USPS, UPS, FedEx) and manage related tracking and delivery processes, ensuring mail is delivered to staff on a daily and routine basis.
• Maintain an organized and welcoming reception area, ensuring the space reflects the professional image of LCTCS.
Safety, Security, and Facility Support:
• Promote and maintain compliance with all LCTCS safety and emergency response procedures within the Board Office.
• Support the CFMO and Facilities Coordinator in the coordination of building safety initiatives, including fire drills, evacuation plans, and facility inspections.
• Coordinate facility access for visitors, contractors, and vendors in collaboration with the CFMO and Facilities Management staff.
• Assists the Facilities Coordinator, as needed, with scheduling and oversight of facility maintenance, repairs, and vendor services.
• Performs other duties as assigned.
Required Education:
• Bachelor’s degree from an accredited institution; OR
• Associate degree in business administration or a related field and two (2) years of experience in customer service or an administrative setting; OR
• Five (5) years of progressively responsible experience in an office or administrative support environment.
Required Knowledge, Skills and Abilities:
• Demonstrated professionalism, discretion, and commitment to confidentiality.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Ability to lead, supervise, and mentor staff or student employees.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and general office technologies.
• Knowledge of administrative practices, records management, and office procedures.
• Ability to work independently with minimal supervision and exercise sound judgment.
• High attention to detail, accuracy, and reliability in task execution.
• Ability to establish and maintain effective working relationships with internal and external stakeholders.
• Capacity to adapt to changing priorities in a fast-paced environment.
Preferred Knowledge, Skills and Abilities:
• Familiarity with workplace safety, emergency response, and security procedures preferred.
Benefits: As a member of the Louisiana Community and Technical College System, LCTCS has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.
Application Deadline: Applications will be accepted and position will remain open until filled.
Application Instructions: Applicants for this position should submit a cover letter that addresses the outlined responsibilities, a resume, and the names and contact information for three professional/work-related references. *If selected, applicant will be asked to provide a certified copy of transcript prior to employment start date if it is needed to qualify for the position.
In accordance with LCTCS Policy #6.036, a criminal history check will be conducted on all new hires. LCTCS participates in the federal E-Verify system for identification and employment eligibility purposes. LCTCS is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information about the Louisiana Community and Technical College System, visit www.lctcs.edu.
