Manager of College Reach Out Program (CROP)

Apply now Job no: 495383
Work type: Staff Full-Time
Location: Lafayette, LA
Categories: Academic Affairs, Education

College: South Louisiana Community College

Department: Academic & Student Affairs

Sub department: Academic Initiatives

Type of Appointment: Unclassified - Administrative/Staff

Salary: $42,532.00 - $46,390.00

Duties and Responsibilities: 

Work Habits: 30%
• Assist in planning, coordinating, and executing outreach activities in schools to prepare middle and high school students to successfully pursue and complete post-secondary education, such as campus orientation days, parent-focused information sessions, presentations about the College's services and programs, classroom visits, and regularly scheduled career and parent night activities.
• Aid in the collaboration with the Office of Admissions to plan and execute the yearly counselor's workshop.
• Provide ongoing customer service for students, parents and partnering schools in all eight parishes.
• Coordinate the updating of the SCA and BOR portals.
• Assist the Office of Admissions with visits/questions from families regarding dual enrollment.
• Create and maintain DE Hire Orientation Packet.
• Ensure college policies and procedures regarding admissions, registration, billing, and completion are followed.
• Assist with standardizing processes for DE including but not limited to admissions, enrollment, registration, billing, graduation, and all aspects supporting those areas.
• Work jointly with the Director to establish and maintain a manual of standardized processes for dual enrollment registration, billing, and admissions.
• Manage the input and upkeep of DE attributes in coordination with Student Accounts and Admissions.
• Supervise the DE software (Canusia) and coordinate with Admissions and Registrar to ensure DE students are enrolled by the semester deadline.

Behavioral Standards: 20%
• Adapt to any new progressions, problems, or changes quickly, and always have a "Plan B" ready.
• Works effectively and professionally with all faculty, staff, administrative, and student groups
• Be honest.
• Arrive on time.
• Participates in training as required by the State of Louisiana and required college training.
• Follow the college dress code.
• Maintain a professional demeanor and attitude at all times.
• Maintain professional communication practices.
• Demonstrate a positive attitude.
• Adhere to confidentiality guidelines.
• Be adaptable to change and embrace innovation.
• Demonstrate a positive attitude.
• Seek continually improvement and learning through professional development.
• Predictable and reliable attendance is required in order to provide consistency and continuity of educational services.

Institutional Support: 30%
• Supports the recruitment of students for the dual enrollment program within the eight parishes of SoLAcc's service area (Acadia, Evangeline, Iberia, Lafayette, St. Landry, St. Mary, St. Martin, and Vermilion Parishes).
• Supports initiatives aimed at retaining dual enrollment students to complete a program or degree after graduating high school.
• Aid in day-to-day operational efficiency.
• Communicate effectively to DE adjunct instructors, parents, students, counselors, and team members.
• Works closely with the Office of Enrollment Management to detect and monitor enrollment trends in dual enrollment.
• Stay up to date of Perkins updates, 2.0 pathways, DE funding sources including but not limited to SCA portal, tops tech, and workforce commission.
• Stays current with dual enrollment related policies and regulations and communicates these standards to SoLAcc offices and personnel.
• Responsible for the branding and upkeep of dual enrollment materials as well as timely submission of website updates to promote awareness of Dual Enrollment opportunities at SoLAcc to students, parents, school districts and community.
• Stays current in the dual enrollment recruiting and admissions field by reading publications, attending conferences, and participating in professional organizations and networks associated with dual enrollment.
• Organize and facilitate an exceptional orientation experience.
• Support with the management of the MOU processes with schools and districts.
• Ensure DE faculty are properly credentialed, observed, and provided resources to teach DE classes to the rigor of a college class.
• Support the articulation and representation of the educational needs and intervention strategies related to access practices designed to increase the successful enrollment of student population. Develop and execute DE surveys as needed.

Team Relations: 20%
• Team up with the marketing department to create visual aids for distribution.
• Collaborate with Director to facilitate success-navigator visits in conjunction with Admissions and Campus Directors.
• Ensure communications between the DE faculty and chair is consistent and thorough.
• Communicate with Deans to develop curriculum in support of dual enrollment focusing on short-term pathways, expansion of CTA academies, IBC pathways, and development of new initiatives in support of DE.
• Collaborate with the Office of Adult Education to ensure all secondary pathways are articulated to school districts.
• Pool resources with financial aid, orientation, admissions, testing and other campus services to facilitate the smooth functioning of the dual enrollment program.
• Partner with Academic Affairs, Student Services, and Institutional Effectiveness constituents in the evaluation, monitoring, and reporting of DE program data.

Required Education: 

Associate Degree

Required Experience: 

2 years of job related experience

Required Knowledge, Skills and Abilities:

• Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Language Skills: Ability to read, analyze, and interpret the documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations to students, parents, and counselors.

• Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Computer Skills: Knowledge of Microsoft Office (Outlook, Excel, PowerPoint, Word, and Teams), and LMS. Proficiency with online information storage applications, Microsoft OneDrive preferred. Skilled in Canva which is an online graphic design tool.

Required Licenses or Certifications: 

Criminal Background Clearance. Valid Driver’s License.

Preferred Education: 

Bachelor's Degree

Preferred Experience: 

Experience with Dual Enrollment programming

Benefits: 

As a member of the Louisiana Community and Technical College System, South Louisiana Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. South Louisiana Community College is an equal opportunity/equal access employer. South Louisiana Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Advertised: Central Standard Time
Applications close: Central Standard Time

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College

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Louisiana Community and Technical Colleges System

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