College: Louisiana Delta Community College

Department: Enrollment Management

Sub department: Student Services

Type of Appointment: Unclassified - Administrative/Staff (Grant Funded)

Duties and Responsibilities: 

• Proactive Academic & Retention Coaching: Serve as a dedicated student success coach, utilizing predictive data and institutional early-alert systems to identify, reach out to, and intervene with low-performing or at-risk students in CTE programs.
• Comprehensive Academic Planning: Advise and assist students with proactive registration, course sequencing, pathway planning, and placement, ensuring alignment with both academic graduation requirements and career objectives.
• Individualized Support Coordination: Coordinate academic-related decisions and interventions for students with documented specialized learning needs, accommodations, or those facing economic barriers, collaborating directly with disability services and faculty.
• Guided Pathways & Retention Programming: Develop, implement, and support targeted retention activities, study groups, and academic success workshops for cohort students to build peer networks, increase campus engagement, and boost persistence.
• Seamless Onboarding & Transition Management: Design and deliver comprehensive materials and sessions for orientation, onboarding, and graduation/transfer processes, ensuring students understand their academic roadmap from day one.
• CTE Pathway Collaboration: Serve as an active, integrated stakeholder within all pertinent CTE pathways, Adult Education (HiSET) transitions, and workforce training programs to ensure clear academic articulation.
• Data-Driven Tracking & Case Management: Maintain meticulous student records, engagement data, and case-management notes using modern campus technology to track progress, measure retention initiatives, and generate compliance reports for federal funding.
• Strategic Educational Outreach: Conduct targeted outreach at regional high schools, community fairs, and industry events to provide clear, accessible information on vocational, technical, and academic career pathways.
• Standards of Practice: Requires proactive communication, timely and accurate service to internal and external partners, accountability for follow-up and follow-through, and a continuous improvement mindset aligned with LDCC's Standards of Practice for excellence, collaboration, and service.
• Continuous Policy & Articulation Alignment: Maintain comprehensive, up-to-date knowledge of college policies, academic prerequisites, and transfer articulation agreements with regional secondary and post-secondary institutions.
• Other Duties as Assigned: Perform other related duties as assigned by the supervisor that contribute to the efficiency, development, and overall academic success goals of the enrollment management division and funded pathways

Required Education: • Must be a professional, creative, and resourceful self-starter with a customer service orientation and a willingness to work with a diverse population.
• Associates Degree or higher in Education or Counseling or related human services field.
• Previous experience in Student Services a plus.
• Able to work independently or as part of a team.
• Excellent verbal and written communication skills required.
• Critical thinking and problem-solving skills
• Basic technical skills

Benefits: As a member of the Louisiana Community and Technical College System, Louisiana Delta Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. Louisiana Delta Community College is an equal opportunity/equal access employer. Louisiana Delta Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.