College: Louisiana Delta Community College

Department: Enrollment Management

Sub department: Financial Aid

Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities: 

• Reviewing Banner reports and records to determine completeness and accuracy,
• Provide monthly reports and data to the Director of Financial Aid,
• Generate Cognos Reports as needed,
• Packaging student files,
• Notifying students by email/mailers concerning Satisfactory Academic
Progress (SAP), Financial Aid deadlines, FWS, and changes in Financial Aid award throughout the semester,
• Preparing mailers, letters, and annual forms in collaboration with the Director and other departments as needed,
• Work closely with Admissions, Registrar, Information Technology, and the Student Accounts to ensure the dissemination of accurate financial aid information to prospective students,
• Work with the Information Technology Department and LCTCS in generating reports and statistical information to facilitate accounting and other reports for financial aid,
• Advise students and parents regarding the Financial Aid application process,
• Perform verification according to Department of Education guidelines and regulations,
• Resolve all conflicting information; rejects; Federal data base match conflicts; and “C” comments,
• Manage scholarship processing
• Collect documents necessary for special circumstances and dependency overrides,
• Communicate with students via postal mail, email, phone or in person to resolve processing problems conflicting information,
• Package and award financial aid when needed,
• Advise students of Satisfactory Academic Progress (SAP) Policy and appeal process,
• Review SAP Academic Plans with students,
• Review financial aid application forms and student documents for accuracy and completeness,
• Secure additional information from students and parents as necessary,
• Assist with annual Financial Aid Awareness events,
• Reference and track students through NSLDS (National Student Loan Data System) and FAA Access,
• Prepare and maintain student files,
• Assist with the coordination of documents for program reviews and audits,
• Assist with Financial Aid information and FAFSA workshops for both parents and students,
• Assist with training new Financial Aid staff,
• Perform Clock to Credit Hour conversion for programs which are eligible,
• Attend conferences and seminars to keep abreast of changing financial aid regulations

Required Education: 

Bachelor's degree and preferably at least 3 years of experience in Financial Aid

Benefits: As a member of the Louisiana Community and Technical College System, Louisiana Delta Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. Louisiana Delta Community College is an equal opportunity/equal access employer. Louisiana Delta Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.