College: SOWELA

Department: Enrollment Management & Student Affairs

Sub department: Academic Advising

Type of Appointment: Unclassified - Administrative/Staff

Salary: {sSalary}

Duties and Responsibilities: • Provide consistent and accurate advising information to students through the web/portal and staff/faculty, as well as across departments to ensure that all disseminated information is consistent.
• Advise students regarding academic interests, college offerings and requirements.
• Assist students in selecting courses and combinations of courses that reflect individual interests and academic preparedness. Interpret assessment scores and facilitate decisions with students regarding placement choices within their selected program of study.
• Meet with students and parents providing guidance and information on the college, programs, and available student resources.
• Coordinate and collaborate with representatives from Academic Departments and other campus departments to resolve student issues and develop quality improvement methods.
• Assist the Director of Academic Advising with early alert initiatives and preparing appropriate reports.
• Participate in the planning, implementation, and evaluation of the goals and objectives of the advising program.
• Coordinate student retention activities and projects.
• Maintain confidentiality of records and information (FERPA Compliance).
• Maintain accurate student records.
• Maintain knowledge of all college policies and procedures, college grounds and facilities, registration process, and all services provided at the College.
• Assist as needed in other departments within the Enrollment Management & Student Affairs Division and provide backup assistance in the Testing Center as needed.
• Other duties as deemed necessary.

Required Education: • Bachelor’s degree from a regionally accredited institution.

Required Experience: 1 year experience in college admissions, advising, student services, or another related academic field in either K-12 or higher education

Required Knowledge, Skills and Abilities: • Ability to work in a collaborative, team environment with both small and large groups.
• Ability to work with a diverse, non-traditional and traditionally underserved population.
• Strong organizational and problem-solving skills.
• Working knowledge of a student information system.
• Proven ability to present a positive image for the college, maintain professional demeanor, provide effective customer service and make good decisions.
• Ability to establish and maintain effective working relationships with individuals from diverse backgrounds and abilities, community agencies, and the general public.
• Ability to use judgment, discretion, and decision-making skills in dealing with confidential and sensitive issues.
• Proficiency in the use of standard office equipment and networked personal computers.
• Proficiency in or ability to become proficient in a variety of software, including but not limited to Microsoft Office.
• Oral and written communication skills.
• Ability to perform basic mathematical computations needed to complete job tasks.
• Skilled at planning, organizing, and prioritizing job duties to meet deadlines.
• Maintaining interpersonal professional working relationship at all levels – students, peers, and Executives.
• Frequent (50% or more) sitting, standing, and walking.
• Lift and move items weighing up to twenty (20) pounds.
• Reach, stoop, kneel, and crouch as required for filing and storage of office supplies and other work-related equipment.
• Personal computer and related equipment.
• Office equipment such as copier and telephone.
• Office environment.
• Read and interpret documents and data which may be in very small print.
• Work daily shifts Monday through Friday with occasional weekends and overtime as required.
• Travel as required as well as work at different campuses or locations as required.

Required Licenses or Certifications: 

Preferred Education: 

Preferred Experience: 

Preferred Knowledge, Skills and Abilities: {sTAOther9}

Benefits: As a member of the Louisiana Community and Technical College System, SOWELA has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. SOWELA is an equal opportunity/equal access employer. SOWELA is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.