IWU Job Openings

Duties and Responsibilities

• Team and Culture
  • Works with the Director of Admissions to develop a high-performance team and culture that models the posture and values of Wesley Seminary
  • Encourages creativity, strategic thinking, planning, execution, and leadership development across the admissions team
  • Encourages a loyal, honest, trustworthy, and hard-working atmosphere
  • Implement a system of accountability that assists admissions counselor in making progress towards enrollment goals on a weekly basis
• Admissions Strategies
  • In collaboration with the Director of Admissions, implements the recruitment plan that aligns WS and program goals, lead generation tactics, and recruitment operations
• Admissions Operations
  • Oversees the recruitment process for WS programs, including related communications, contact strategies
  • Monitors and adjusts lead queues to effectively impact admissions outcomes
  • Assists the Director of Admissions with conference/event sponsorship, attendance, travel arrangements, and team member assignment 
• Performance Tracking
  • Leads a data-informed performance system to track progress toward goals and adjust recruitment strategies
  • Gives leadership to forecasting enrollment trends
  • Leads on the design and tracking of enrollment key performance indicators (KPIs) to include metrics which assess enrollment counselor and funnel performance
  • Monitors outcomes and KPIs on a consistent basis
  • Evaluates and reports on the performance of the admission team on a monthly, quarterly, and annual basis 
• Technology
  • Oversees the team and strategy for admission/enrollment technologies, with specific attention to Salesforce and the associated tools and processes
  • Ensures the development and advancement of a comprehensive technology platform to provide an efficient and scalable admission/enrollment infrastructure 
• Training & Development
  • Collaborates directly with training staff to design, enhance, and evaluate initial and ongoing training and development for the admissions staff 
• Player/Coach
  • Sees self as both a player on the admissions team doing enrollment/admissions and over-seeing enrollment/admissions o Carries a recruitment load of 25% of a full-time recruiter

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Bachelor’s Degree Required
• Master’s Preferred

Experience

• Minimum of five (5) years of management experience preferred
• Minimum of five (5) years of enrollment-related experience preferred

Required Skills

• Communication Skills
• Proficiency in oral and written communication
• Demonstrated ability to speak before audiences of all sizes and influences
• Interpersonal Skills
• Exceptional interpersonal and customer service skills
• Well-rounded problem solving and conflict resolution skills
• Demonstrated ability to develop trust, nurture relationships, and demonstrate professional maturity in difficult situations
• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Demonstrated ability to work with colleagues who represent a diversity of work and conflict resolution styles
• Executive Skills
• Demonstrated analytical skill set to assess data and develop action plans
• Demonstrated ability to execute strategies and initiatives as evidenced by project management skills
• Demonstrated ability to initiate change and determine new opportunities
• Demonstrated ability to bring different groups together to solve new problems

IWU Kingdom Diversity Statement

IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity.  We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity.  Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth.  We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.