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Field Service Engineer - Middle East & CIS

Apply now Job no: 495020
Work type: Full time
Location: Dubai
Categories: Project Management, Service, Aftersales

About the Role
As a Field Service Engineer, you will provide critical technical support across the Middle East and CIS, working on the installation, commissioning, repairs, and maintenance of Ishida's cutting-edge equipment. You'll play a key role in delivering exceptional service to customers and ensuring our products continue to lead the industry in quality and performance.

Key Responsibilities Include:

  • Installing and commissioning Ishida product lines.
  • Provide service desk support when not in the field or when called upon.
  • Carrying out repairs and maintenance on Ishida and third-party equipment.
  • Providing customer training and technical support.
  • Building strong relationships with customers and internal teams.
  • Ensuring clear, effective communication with all stakeholders.
  • Preparing detailed site reports and following up as needed.
  • Complying with all Health & Safety standards and local regulations.

 

What We’re Looking For:
This is an incredible opportunity for someone with over a year of experience in the electro-mechanical field or within the Ishida EMEA group. We are looking for someone who has a passion for delivering high-quality work, excellent problem-solving skills, and a strong sense of responsibility.

To be successful in this role, you will need:

  • Electro-mechanical qualifications or certificates.
  • Confidence in fault-finding and working independently.
  • Excellent communication skills in English.
  • Strong organisation, time management, and IT literacy.
  • The ability to build relationships and collaborate with people of different nationalities.
  • A willingness to travel extensively across the Middle East and CIS regions, often to challenging environments.
  • Flexibility is essential, along with a current driving licence.
  • A positive attitude, commitment to high standards, and a strong work ethic.

Why Join Us?
You’ll have the chance to grow and develop in a fast-paced environment alongside an experienced and supportive team. This is more than just a job; it’s an opportunity to experience a different way of life, take on new challenges, and contribute to the success of a global industry leader.

How to Apply:
If you’re ready for an exciting career adventure in Dubai, submit your application by 31st January 2025 and take the next step in your professional journey with Ishida Europe.  For more information on the role and what it’s like living and working in Dubai, contact the hiring manager Frank Debarro – Service Manager

We look forward to hearing from you!

 

 

Advertised: Arabian Standard Time
Applications close: Arabian Standard Time

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