Careers

Main Purpose of the role

To coordinate and facilitate the processing of orders from receipt to despatch in an accurate, timely and professional manner. To be responsible for an identified territory, to communicate with the territory personnel, customers and the appropriate internal personnel to ensure territory requirements and expectations are met.

Primary Responsibilities

• To process new orders within 24 hours of receipt
• Check that all details are correct and required documentation is available
• Liaise with Production/IJ/IC/third party suppliers/projects regarding the completion dates of equipment
• Send appropriate order acknowledgment to the customer within five days of receiving the order
• Raise appropriate invoices within specified times
• Ensure all documentation is available when required, e.g. drawings, transport documentation
• Be proactive in monitoring all orders to ensure forecast dates are met and all tasks are completed on time
• Maintain regular effective communication with all stakeholders for each order
• Ensuring appropriate payments have been received before equipment is despatched
• Facilitate the shipment of all equipment related to a sales order
• Raising any commission invoices that are due to be paid to agents
• Close orders correctly and in a timely manner

What skills are we looking for?

To be successful in this role you will have good communication and interpersonal skills with previous experience in a similar role, must have the ability to work accurately and efficiently and must be I.T literate.

The ideal candidate must have the ability to work on your own initiative ensuring work is completed correctly and efficiently in accordance with given deadlines and have experience of managing multiple orders/customers.

Applications should be submitted by the close of 8 June 2025

Are you interested in this opportunity?

If you would like an informal conversation about the role before applying, please contact Jenny Mellor, discuss with your manager and then apply using the link in the email.