Careers

Employer Solutions Manager

Salary: £31,950.45

Locations: Birmingham Hub, Centre City, Selly Oak, Perry Barr alongside HMP Hewell and HMP Birmingham

Contract: Full Time Permanent

At Ingeus, we are committed to transforming lives through exceptional service delivery and continuous improvement. We are currently seeking an Employer Solutions Manager for our Justice team to work across community, probation and custody sites in the West Midlands. To identify, engage and manage new relationships with public and private sector employer organisations and training providers with the aim of securing sustainable employment opportunities for participants whilst in the community and to support on release from custody.

What You’ll Be Doing:

• Employability Support: Working with a diverse client group offering person centered support to uncover job goals, promote job readiness and support with applications and interviews.
• Collaboration: Working closely with community teams to arrange employer events, job fairs, and promote training programmes that support participants’ rehabilitation and employment prospects.  And working with custody teams for through the gate employment opportunities
• Stakeholder Engagement: Building relationships with Employers, Employer groups, participants, training providers Local Authorities, DWP and other stakeholders as required.
• Compliance: Ensuring full compliance with contractual requirements.

What We’re Looking For:

• Account Management Skills: Possess a strong understanding of business development and account management, including within the apprenticeship sector and experience of working with a portfolio of new and existing employers
• Excellent communication and influencing skills with the ability to engage credibly with internal and external stakeholders at all levels.
• IT Skills: To accurately maintain relevant IT systems and produce accurate and timely management information

Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. Due to the time required to complete these checks, successful candidates will be offered a start date at least 6 weeks from the point of job offer. This should allow sufficient time for all necessary pre-employment clearances to be obtained

Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.

At Ingeus, we’ve spent time listening to our employees to build our benefits package;

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us at careers@ingeus.co.uk to discuss how we can support you

If you think you have what it takes, don't delay and apply today – We may shortlist and conduct interviews before the closing date and if we receive enough applications this role may close early.