Student Recruitment Officer
Job No.: 494752
Location: Monash Indonesia Campus, BSD, Tangerang
Employment Type: Full-time
Duration: Continuing appointment
Remuneration: IDR 16,195,725 – 20,881,350 monthly gross salary HEW Level 05
- Join a high performing and passionate team
- Provide expert advice to prospective students
- Take your career in exciting, rewarding directions
The Opportunity
Monash Indonesia is looking for an enthusiastic Student Recruitment Support Officer to join the team. You will be responsible for implementing and delivering a range of complex yet effective specialist tier two domestic and international prospective student processes, providing expert advice to prospective students on a range of specialist enquiries and investigating and resolving complex issues throughout the recruitment and conversion cycle. The opportunity awaits for you to actively promote the brand across key recruitment channels and in all interactions with stakeholders.
As the Student Recruitment Support Officer you will be responsible for:
- Providing expert advice to prospective students on a range of tier two specialist enquiries
- Investigating and resolving complex issues relating to student recruitment and admissions, in order to deliver high level customer service and improve student conversion rates
- Actively promoting Monash University’s brand across key recruitment channels and in all interactions with stakeholders leading to an increase in domestic and international conversion rates
- Providing high levels of customer service to prospective students, agents, school counsellors, sponsors, applicants and other stakeholders in accordance with best practice guidelines, policy and procedure
- Maintaining effective working relationships with colleagues, clients and other internal and external stakeholders to support and facilitate student recruitment conversion activities
To be successful in this position you will need to have demonstrated experience in a recruitment or sales environment, with a commitment to providing outstanding service to customers in a busy environment. Combined with a strong knowledge of the tertiary education sector with experience in international and/or domestic student recruitment, your well-developed written and verbal communication skills will include the ability to interact with a diverse range of clients and effectively communicate complex matters to a broad range of people via email, phone and in person.
About Monash University, Indonesia
In establishing the Monash Indonesia campus the University is continuing its commitment to being a truly global university. This new Monash campus joins a dynamic network alongside the highly successful Monash University Malaysia, as well as our partnered campuses in Suzhou, China, and Mumbai, India.
The campus makes a strong and distinctive contribution to Indonesia’s social, economic and technological development. Through the addition of this campus to our global network, Monash is cementing its position as a truly global university focused on making a positive global impact. Indonesia is a key partner for Australia and the University, and we’re committed to building our existing, and forging new, lasting relationships.
Monash Indonesia builds and strengthens existing ties between Australia and Indonesia, and offers staff, students, alumni, and partners collaborative opportunities with a world top 50 university operating across five countries in the Asia Pacific region. We are paving new pathways for students who desire a global education and to be awarded at the conclusion of their studies with a world-class Monash University degree.
You can learn more about Monash University, Indonesia and the campus.
How to Apply:
If you possess these qualities and are excited about the prospect of contributing to Student Recruitment at Monash Indonesia, please submit your cover letter and CV addressing your suitability for the role.
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: For further queries, please email us at monashindonesia-recruitment@monash.edu
Position Description:
Student Recruitment Officer
Staf Perekrutan Mahasiswa
Applications Close: Sunday 26 July 2025, 11:55pm WIB
Supporting a diverse workforce
