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Deputy Senior Manager (SEW-Digital Transformation)

Apply now Job no: 497126
Work type: Permanent
Location: Eastern
Categories: Social Services, Information Technology, Health Care

The Job

  • Lead the development and execution of HKHS's digital transformation strategy, technology roadmap and innovation initiatives.
  • Drive the design, development and implementation of the Subsidized Sales Flat Initiative Programme App and related digital platforms.
  • Manage the full project lifecycle, including business requirements, tendering, vendor management, system development, testing, deployment and continuous enhancement.
  • Develop customer-centric digital solutions, including e-commerce, marketplace, membership, payment, loyalty and community engagement functionalities.
  • Explore and implement new technologies  to support business growth, service enhancement and digital adoption.
  • Build data analytics and reporting capabilities, and oversee cybersecurity, data privacy and governance requirements.
  • Monitor project quality, budgets, schedules and vendor performance to ensure successful delivery.
  • Collaborate with internal and external stakeholders and provide professional advice on digital transformation and technology initiatives.

The Person

  • Degree holder in Computer Science, Information Technology, Information Systems, Engineering, Digital Business or related disciplines.
  • Minimum 12 years' relevant experience, including at least 6 years at managerial level with proven experience in digital transformation, platform development or technology project management.
  • Solid experience in mobile app development, digital platforms, e-commerce marketplaces, membership ecosystems or customer-facing digital solutions.
  • Strong track record in managing large-scale system implementation projects, software vendors and technology partners.
  • Knowledge of CRM, payment gateway integration, data analytics, loyalty programmes, UX/UI, cybersecurity and data governance is preferred.
  • Excellent project management, analytical, stakeholder management and communication skills.
  • Good command of written and spoken English and Chinese.

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