Title: Student Success Advisor
Employee Classification: Professional F/T 52 Wks Unit
Department: Academic Advising & Student Success
Salary Range: $50,766 Minimum
Who we are:
We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.
We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.
We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri’s four-year colleges/universities than anyone else.
We value Diversity, equity & inclusion: STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.
What you get:
Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.
Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.
Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] + their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.
Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.
Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.
The basics of this position:
Provides comprehensive and proactive advising, educational guidance, career and transfer
planning services and assistance for students from entry to completion. Such activities include,
but are not limited to, engaging students in academic planning, interpreting assessments,
clarifying their career and transfer goals, and providing them with referrals to resources to serve
them holistically.
What you'll do:
- Adopts STLCC’s Student Success Advising Framework, from entry to completion, in
carrying out appropriate services, resources and intervention strategies to students.
- Identifies and delivers strategies for students to enhance their experience and contribute
to improved retention, persistence, and graduation rates for students.
- Understands and stays abreast of institutional and national data regarding a student
success advisor's role in student success at the college.
- Assists student in clarifying their transfer plans (when applicable) and in determining the
courses of action to transfer.
- Educates students on the enrollment process, interpretation of assessment test scores,
standards of academic progress, and utilization of technology tools.
- Assists in the new student orientation process.
- Educates students on their academic standing and provides advice on building a plan
towards good academic standing.
- Interprets career assessments to assist students with career exploration and education
planning.
- Refers and accepts referrals of students for services as needed.
- Reviews degree evaluations, transfer credits, college placement test results and other
available information to assist students in creating an education plan that fulfills their
selected program’s requirements.
- Understands and stays abreast of changing institutional policies and college operating
procedures including admissions requirements, new programs, course changes, deadlines,
important dates, costs, expanding facilities, updates in college-wide initiatives, transfer
requirements, and state and federal mandates.
- Adopts the appreciative advising approach to optimize interactions and work with
students.
- Assists students in the development of an educational plan including clarifying
educational and career goals, choosing a program of study and assisting the student
through this decision- making process.
- Develops and updates academic advising skills and knowledge through involvement in
both internal and external professional development and training opportunities.
- Establishes and maintains connection with students. Provides proactive advising and case
management for students identified on caseload.
- Plans and conducts successful advising interactions. Accurately disseminates information
in a clear and concise manner, maintains detailed and accurate records, and provides
appropriate referrals based on the individual needs of the student.
- Provides students with strategies related to academic progress and work/life/study
balance.
- Provides various modes of advising delivery (e.g., group advising, online advising, one on-one advising, etc.) in response to student needs, enrollment trends and changing
campus environments.
- Processes and/or assists in the workflows associated with substitution/waiver requests,
add/drop/withdrawal, graduation and change of major.
- Provides comprehensive academic, career and transfer planning services for students
from entry to completion.
- Provides students with career exploration services including career assessment, results
interpretation, and assistance in career choice and program selection.
- May assist in the development of resume and cover letter writing, interview, job search,
and soft skills.
- Conducts group and/or classroom presentations for academic, career and transfer
planning.
- May participate with advising leaders on projects and tasks.
- Maintains an effective informational and collaborative relationship with other college and
academic departments.
- Verifies applicable courses as they relate to federal financial aid funding and/or veteran’s
benefits.
- Performs other job-related duties as assigned.
Education, experience, and other requirements:
Bachelor's Degree and two (2) years of relevant full-time experience.
Preferred Qualifications:
- Master’s degree preferred.
- Experience working in a higher education setting and an understanding and passion for community college students.
- Experience working with case management and technology
- Bilingual skills preferred.
