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Transformational Head of Delivery

Apply now Job no: WWREQ0028402
Employment type: Full Time
Location: Canberra, Sydney, Brisbane, Melbourne, Perth
Categories: Leadership

About the opportunity 

Kinetic IT is offering an exceptional opportunity to lead and manage a high-profile account where you would be co-located with our customer and responsible for a team of 200 staff supporting all components of a complex IT environment spread over 800 sites.
This role is pivotal in fostering strong customer relationships, ensuring strategic alignment, and delivering the future vision for one of our most influential accounts. With a high level of delegated authority you will be operating within a dynamic and complex commercial environment, this position is integral to the continued success of our business.

If you were here yesterday, these are some of the things you would be involved in:

• Provide visionary leadership for the account, setting the tone and aligning objectives with a strategic focus.
• Be a leading contributor of collaborative relationships and connection across the organisation leading cultural transformation efforts that directly influence organizational agility and innovative service delivery.
• Shape and govern the strategic direction of our multivendor ecosystem, ensuring seamless, integrated service delivery that consistently meets and anticipates the client’s evolving needs.
• Be responsible for the commercial and financial performance across contracted services, partners and sub-contractors.
• Proactively engage with executive stakeholders to influence strategic decisions, shape growth opportunities, and position the account as a benchmark for future service delivery.

Keen to get involved? You will need the following:

• Proven track record managing a high value account
• Solid background in multivendor environment and dealing with sub-contractors
• Have a commercial and strategic Lense to support critical business decisions
• Influence with the customer
• Strong stakeholder management skills within a complex environment

The KINETIC IT difference 

• Permanent Opportunity: A stable and secure career path.
• Professional Development: Dedicated reviews every six months, with monthly follow-ups.
• Inclusive Culture: We value every voice, fostering an open and supportive environment.
• Work-Life Balance: Paid parental leave, flexible working arrangements, and personalised benefits.
• Fun Company Culture: Enjoy regular social events.

About KINETIC IT
We are recognised market leaders in the delivery of high-quality technology solutions to large public, private, and government organisations. As an Australian-owned company, we take a lot of pride in delivering exceptional service that exceeds our customers’ expectations and positively contributing to our industry and community. We hire for the long term and have a strong focus on training and developing our employees. Everyday our 1,400+ amazing crew come to Kinetic IT not just to work but be challenged, grow and be part of something bigger.
Check us out at kineticit.com.au

HOW TO APPLY

First, check out our website Kineticit.com.au. If you like what you see then, click on the ‘Apply Now’ button or contact our career account on careers@kineticit.com.au

Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time

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