About The Role

Excellent opportunity for a customer service superstar to join our small supportive team as a Deputy Office Supervisor in our fast-paced clinic located at Berwick on a full-time basis. This is a great role for someone ready to take their administrative experience to the next level with a supportive team.

Responsibilities:

• Support the Office Supervisor with their daily duties to lead the admin team
• Leadership and training support to reception teams
• Manage all phone enquiries in a timely, professional, and confidential manner
• Front of house reception / Greeting patients upon arrival
• Schedule appointments for patients and referrers
• Issue patient invoices/receipts and process Medicare rebates as required.
• Enter and update patient registration details
• Ensure the reception and waiting area is clean and presentable at all times

You Will Have

• Strong customer service and patient focus skills
• Experience having worked as a senior medical receptionist or a 2IC
• Ability to support a manager/leader and confident to step into running a clinic if need be
• Eagerness to learn
• Excellent time management and organisational skills
• High level of attention to detail and confidentiality
• Ability to work autonomously, as well as part of a team
• Experience in a Radiology background, as well as exposure to Medicare services is highly desirable 

We Offer

• A dynamic team environment
• Attractive remuneration and benefits
• Paid Parental Leave
• Potential for growth
• Commitment to professional development and education
• Flexible and supportive working arrangements