UToledo Careers

Title: Secretary 2

Department Org: Mental Health Services - 103980

Employee Classification: H3 - Comm Workers of America FT

Bargaining Unit: Communication Workers America

Primary Location: MC AC

Shift:  1

Job Description:

The primary support staff member in Counseling Center providing administrative support for both departmental and clinical functions to Counseling Center director, counselors, advocate/case manager, and interns/externs. Serves as resource person by managing and coordinating day to day operations of Counseling Center by relieving director of administrative tasks, is responsible for opening and securing the Center, its offices and files, assists with statistical or reporting needs, serves as Counseling Center receptionist, accesses required information from University Financial and Human Resource systems for requisition and payment of goods and services, completion of departmental personnel forms, and monthly departmental budget reconciliations, schedules student clients for Counseling Center services utilizing client registration software, monitors and assists with electronic health record functions, documents client contacts, and handles any other needed or assigned support functions at the Counseling Center.

Minimum Qualifications:

Education/experience/licensing:
• High school diploma required, some college preferred
• Ability to pass typing and civil service tests as required by University
• Knowledge of Microsoft Office software and client registration system software
• Knowledge of standard office equipment
• Work environment mandates confidentiality of student client identities and records

Communication and other skills:
• Strong interpersonal skills and ability to provide exceptional customer service (Required)
• Knowledge of University and its systems desirable
• Ability to multi-task and adapt quickly to changing priorities (Required)
• Past exposure to client confidentiality, medical and/or mental health records management, HIPPA/FERPA (medical records provision) and/or accreditation standards or guidelines, and appointment scheduling software (Preferred)

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.