Title: Clerk 2
Department Org: Food And Nutritional Svcs - 109760
Employee Classification: B2 - Classif'd Part Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 2
Start Time: 300pm 315pm End Time: 700pm 715pm
Posted Salary: Starting at $16.81
Float: False
Rotate: True
On Call: False
Travel: False
Weekend/Holiday: True
Job Description:
General Summary
Under general supervision from the Food and Nutrition Services Director, Dietitian or Supervisor, the Diet Clerk answers calls from staff, patients and patient’s family in a courteous and customer focused manner. Enters and manages data fields in CBORD computer system to process meal requests and maintain nutrition files. Logs information and completes daily reports. Visit patients’ for assistance with meal selections and to deliver trays. Assist in resolving problems, questions and complaints regarding meal service. This individual acts as a representative, of the UT Medical Center, by modeling the values of quality, service and teamwork.
All employees must adhere to the following at all times:
• Employee is expected to adhere to UTMC Service Values including iCare standards at all times.
• Adheres to hospital policies and procedures as well as addresses patient safety, performance improvement, and quality of care issues. Two patient identifiers are used at all times.
• Knowledgeable about patient safety and quality of care issues. Able to recognize safety issues in the department and handles incidents per institutional and/or departmental policies and procedures. If safety issues were identified; all issues were handled timely and appropriately.
• Department education and training focus has a direct impact on patient safety and reduces unsafe working conditions for employees.
• Employee attends and follows all department specific safety education and training in an effort to create a safe work environment. Examples include using two patient identifiers prior to providing service, following guidelines for providing patients with appropriate meals and monitoring for drugs with potential drug-food interactions.
Minimum Qualifications:
Qualifications/Knowledge, Skills & Abilities
• Good public relations skills and telephone skills.
• Ability to read and write simple sentences.
• Add, subtract, multiple and divide whole numbers.
• Computer keyboard experience desired.
• Six months experience working in a hospital or nursing home in the food service department, preferred.
• High School Diploma or equivalent required.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.