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About Us:

Advanced Skin Technology (AST) was established in 1994 with a mission to redefine the skincare industry through exceptional service, high-quality product offerings, and a steadfast commitment to doing business with an inclusive & supportive mindset. We have grown into a powerhouse that manages not only our flagship Australian brand, Aspect Skincare, but also an impressive portfolio of leading international brands such as Cosmedix, SkinPen, Biojuve, DermaQuest, SkinBetter Science, PCA Skin, DermaFrac, and Societe.

We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business. All qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us who we are.

About the role:

• Coordinating AST Academy Operations across all training facilities Nationally and in New Zealand, maintaining consistent standards.
• Supporting the Senior Product Manager - AST in ensuring AST team members are trained in all products, brands and Education techniques.

Reasons why Advanced Skin Technology is the right workplace for you:

• Quarterly product allowance at wholesale price to be utilised across our brand portfolio.
• Access to an inclusive Parental Leave program and additional leave entitlements such as ‘Rest, Energise and Connect’ Days, Purchased Leave & Birthday Leave. 
• An internal AST Values in Action award and recognition program where you can nominate your colleagues for demonstrating our core values. 

The Successful Applicant:

Are you an imaginative, focused, team player that relishes the opportunity to help deliver outstanding service, ideas and results?

Key Responsibilities

• Developing and improving AST Academy procedures and protocols and rolling these out effectively across Australia and New Zealand.
• Working with Sales and Marketing to drive AST Academy attendance.
• Reporting monthly on class attendance by brand and territory.
• Managing class schedules for all territories, ensuring that we are meeting the demand from our clinic customers.
• Developing class content, in conjunction with Brand Manager and Marketing – updating and improving where necessary.
• Facilitating AST Academy class training.
• Set up and overseeing the in-house Clinic at the AST Academy.
• Mentoring and assessing Clinical Educators in product knowledge, brand knowledge and education techniques – rolling out upskilling training as needed.
• Developing competency assessment tools.
• Developing an Education department Induction handbook and keeping it relevant.
• Assisting the Regional Sales Managers with Induction schedules of new educators and account managers.
• Assisting the Regional Sales Managers with updating and reviewing AST Academy procedures and protocols to the sales and education teams.
• Public speaking and being a brand ambassador as required.
• Allocating Brand responsibility to the Educators and helping them to continue to grow
• Actively influence and manage the overall performance of the Education team against KPI’s, goals and objectives of the BU or Support function. Conduct regular conversations and performance reviews.
• Develop and assess ongoing employee performance, providing constructive feedback and improvement action plans/personal development plans; Manage team/employee adherence to compliance, policies, procedures and relevant legislation.
• Drive team engagement and morale through effective communication and continuous improvement. Create and actively drive/reinforce a high performance and employee engagement culture, espouse, develop our organisational values and culture.
• Ensure effective recruitment of the right people with the right skills in the right positions at the right time.
   
• Ensure effective on-boarding of new employees. Manage the probation period for new employees, ensuring regular feedback is provided, improvement actions instigated if necessary.

• Proven Education and Sales Experience
• Sound Computer Skills.
• Driver’s License.

Desirable

• Product Knowledge

About Us:

For more information on Advanced Skin Technology, please visit our website www.advancedskin.com.au

At AST, we are dedicated to raising the bar in the skincare industry by providing innovative skincare solutions, maintaining ethical practices, and demonstrating unwavering integrity. Each brand in our portfolio has the potential to make a lasting impact on clinics, consumers, and the industry. We love that our products can change people’s lives.

Interested?

To apply for this opportunity, please click on the 'apply' button to be redirected to our candidate application portal.   

At Advanced Skin Technology (AST), we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.

Please note: AST will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that AST is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.

It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements.  Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.