#533763 Administration Officer

Patient Services Department

Calvary Mater Newcastle

Permanent Full-Time

• Permanent Full-Time
• Salary Classification: Administration Officer Level 3, Yr 1 - 2.
• Remuneration: $34.46 - $35.54 per hour + superannuation + annual leave loading + salary packaging options + RDO's 

THE ROLE:

The Administration Officer is responsible for efficient clerical support in all areas of the Patient Services Department. The position is rostered on a 7 day per week 24-hour roster in Emergency Reception, Information Desk, Urgent Admissions, Elective Bookings and Switchboard roles. 

DUTIES:

• Reception of patients, visitors and staff.
• Perform Switchboard duties, follow all guidelines and internal procedures.
• Answer phone calls in a timely manner, with courtesy and consideration for the caller. 
• ED Registrations, Admissions, Discharges and Transfers according to hospital requirements. 
• Retrieval of medical records, filing in accordance with local procedures and associated medial record tracking.

Learn more about our community and services here!

ABOUT YOU:

• Demonstrated experience in administration and reception duties, including computer skills in a people health care environment.
• Basic knowledge of Medical Terminology.
• Excellent communication, customer service and people skills and the ability to manage sensitive and confidential situations and information with the discretion required in a hospital setting.
• Willing and able to work shift work with flexibility to adapt to short-notice work requirements when required and across the 24 x 7 roster.
• Ability to undertake required work flows efficiently, to set priorities if needed, and to use initiative in applying work practices in a busy work environment and as a part of a larger team.
• Demonstrated commitment to own personal and professional development.

For further information please contact Leonie Nebauer, Patient Services Department Manager on email: leonie.nebauer@calvarymater.org.au and phone: 02 4014 4692. 

WHY JOIN US?

CMN is an Affiliated Health Organisation providing services to both public and private patients primarily from the Hunter New England area. Current employees of NSW Health can request to have various leave entitlement balances transferred to CMN on commencement. Leave types may include but not limited to Long Service Leave, Annual Leave and Sick Leave. Applicants are encouraged to discuss this with the Convenor for further information. Working at CMN gives you access to a great range of benefits:

• Fitness Passport. 
• Gender Neutral parental leave
• Annual Leave Loading at 17.5 %
• Superannuation contributions at 11.5%
• ADO's each month (for full-time employees)
• Novated leasing available for eligible employees
• 4 weeks annual leave (pro-rata for part-time employees)
• Employee Assistance Program (EAP) for staff and family members
• Generous Salary packaging options that reduce your taxable income and increase your take-home pay!

WHY NEWCASTLE, NSW?

Newcastle is a thriving city surrounded by magnificent natural scenery. Cosmopolitan and compact, we enjoy all the benefits of a global smart city including world class services and facilities, top-tier education and employment opportunities, all with an average commute time of 15 minutes. Discover inspirational living in a vibrant city that will inspire and delight. Visit Imagine Newcastle, here!

HOW DO YOU APPLY?

• Click ‘Apply for Job’ and follow the prompts. As part of your application, you will be asked to:
• Create a profile in our Calvary People Platform (if you are not an existing user)
• Attach a current resume.
• Provide a written response to four (4) selection criteria.
• Cover letters are optional (1-2 pages max.)

Please note: Only the criteria in the application needs to be addressed, however you’ll be assessed against the full list of Essential Criteria located within the attached Position Description.

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.

Please note the following:

• As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, to ensure suitability for the role.
• You will be required to provide evidence of immunisation as required for your role.