Office Administrator- Receptionist

Full Time

Camberwell VIC

About the company:

At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life’s stages and challenges.

Baptcare is a purpose driven organisation working across Victoria, Tasmania, and South Australia. Focused on providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness​. ​

About the Role

The Office Administrator/Receptionist provides efficient administrative support to the Camberwell Hub staff. This position is the first point of contact for visitors and callers to the Baptcare head office hub and manages key operational functions of office related matters and administrative tasks to ensure the smooth operations of the office and provide a positive, client focused service to all stakeholders. 

The Office Administrator/Receptionist provides a positive, efficient approach to callers, visitors, volunteers, and staff, reflecting Baptcare’s values. 

Key Duties

• Manage and take responsibility for communications for all office related communication to Camberwell Hub staff
• Function as the key point of contact for the Camberwell Hub landlord – Baptist Union of Victoria (BUV)
• Develop and implement effective administrative systems
• Work closely and consult with Facilities Maintenance and WHS to manage the office and any WHS or maintenance issues that arise, liaise with relevant contractors/suppliers to facilitate management of issues, and ensure that the CFO is notified immediately of relevant issues of concern within the office environment
• Consult with external contractors regarding the proper functioning of elements of the office, including but not limited to; cleaning, indoor plants, milk deliveries and more, this includes issue management and proper product management of supplies  Provide administrative support to Baptcare Executive Assistants as needed, and support with travel bookings as required
• Organise office events, including logistics and catering (Pie Day, BBQ’s, morning teas, Christmas morning tea)
• Manage the front office reception desk, including the taking and distribution of messages; greeting of visitors; accepting deliveries, processing of incoming and outgoing mail
• Complete tasks using MS office (word & excel), photocopying, preparation of meeting agenda and minutes when required.
• Maintenance/ordering of office supplies and office equipment, and Invoice Coding in Basware for related office purchases

About You

You will ideally bring the following:

• Proven competence in a similar role 
• Able to take direction, outcome focused
• Reliability and honesty
• Demonstrates a proactive approach / shows initiative in managing day to day office issues.
• Able to negotiate and participate in problem identification and resolution and avoid conflict Ability to remain calm and focused when faced with difficult situations.
• Able to manage own time to achieve key outcomes of the dual role.
• Ability to adapt to changing circumstances in the workplace.
• Proven ability to work co-operatively with a diverse, multicultural workforce and client base Able to review own schedule to manage priorities.
• Able to identify and seek appropriate support and guidance when required .
• Commitment to working in accordance with Baptcare values and Code of Conduct Alignment and commitment to Baptcare’s Mission, Vision, and Values.
• Experience or competency working in a contemporary office environment
•  Desirable: Certificate II or III in Business Administration

For You

Baptcare is focused on living our values, not just talking about them. You will find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders. 

Further, the successful candidate will receive:

• A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.
• Access to confidential counselling and support services.
• Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

How to Apply

Click 'Apply Now' to submit your application. 

Only short-listed applicants will be contacted.

• Applicants must have the right to work in Australia.
• The successful applicant will be required to undergo a National Criminal History check.

If you require support with the application process, please contact Georgie Venizelos, Talent Acquisition Specialist gvenizelos@baptcare.org.au

At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.

Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.