About us

selectability is a not-for-profit charity committed to improving mental wellbeing and contributing to suicide prevention across regional Queensland.  

We provide and coordinate NDIS supports, offer clinical services and deliver government funded mental wellbeing, carer and youth support programs. 

We are one of the largest providers of mental health services across our diverse footprint – extending from Cairns to Rockhampton and Palm Island to Mount Isa … and growing. 

Our focus is always the individual and their goals and aspirations.

Our values

At selectability our values define what we stand for and how we work. 

We value: 

Commitment... Consumers, their goals and their rights are everything

Accountability... We take responsibility for our actions

Compassion... We understand and care deeply about our consumers 

Respect... We acknowledge that everyone is different and promote equal human rights

Integrity... We do the right thing even when no one is looking 

Innovation... We believe that every day is an opportunity to improve 

Positivity... We engender courage and passion for a better future

About the role

selectability is seeking a Acting Team Leader for leave coverage from 12/05/2025 to 30/05/2025 for our Support Coordination team in Townsville. As a Team Leader you will oversee the delivery of programs and services supporting the mental wellbeing of our consumers. You will utilise your knowledge and experience to mentor your team, ensuring excellence in customer service and further growing our business.

Main duties

The Team Leader – Support Coordination key responsibilities include, but are not limited to:

• Participate in the intake process for new consumers
• Oversee referrals for new NDIS consumers
• Lead the development of individual service agreements
• Oversee the delivery of programs and services (including monthly reporting)
• Mentor and coach your team in best practice
• Ensuring compliance with relevant industry standards

About you

• A passion for mental health across regional Queensland 
• An in-depth knowledge of NDIS guidelines and processes
• Relevant qualifications in mental health 
• Strong written and verbal communication skills 
• Demonstrated experience in managing teams (highly desirable)
• Experience in business development (highly desirable)
• A commitment to best practice 
• Ability to multitask in a fast paced environment 
• A Positive Notice Working with Children (Blue Card) 
• NDIS Worker screen clearance, or Yellow Card Exemption 
• A current drivers licence (minimum P1)
• Roadworthy vehicle with comprehensive insurance
• Most importantly… a positive attitude

About the offer & Benefits 

This is a fixed term position from 12/05/2025 to 30/05/2025 based in Townsville.

We offer a range of benefits including:

• hourly rate of $43.08 + super
• up to $15,900 FBT salary packaging benefits
• 50% discounted training via our RTO 
• flexible working arrangements 
• career pathways and opportunities for development
• employee Assistance Program offering confidential counselling support for employees

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information please contact selectability's HR team on 07 4453 0100 or by email hrtownsville@selectability.com.au 

Don’t delay….applications will close as soon as we find the right person.